AML/BSA Specialist

Job Title: AML/BSA Specialist
Location: Minneapolis Minnesota 55402
Hybrid -- 3 days in office
Hours: (flexible) between 7-5 CST
Duration: 12 months on contract with possible extension

Top 3 Requirements --

• Experience in KYC, AML, or Financial Crimes Operations, preferably supporting Payments or Retail Banking (5 years)
• Experience reviewing and resolving customer or account-level data issues in compliance or operational queues
• Experience working in a case management or control testing environment

The Payments Financial Crimes Operations Analyst is responsible for researching, remediating, actioning, and reporting on customer and account records routed to an in process compliance queue. This role supports Financial Crimes Controls by analyzing reporting data, managing review and remediation cases, coordinating with internal partners to resolve data defects, and maintaining required documentation and evidence to demonstrate control execution. The analyst plays a key role in ensuring data completeness, accuracy, and adherence to regulatory and policy requirements within Payments operations.

Key Responsibilities

• Review queue-based compliance reports from enterprise reporting tools on a recurring basis
• Analyze records to identify root causes of incomplete, incorrect, or missing customer or account data
• Perform remediation within approved systems when permitted and route items requiring additional action to appropriate partner teams
• Create and manage testing or case records to document review, outcomes, and decisions
• Assign, track, and resolve “action” and “pending” items in alignment with control requirements
• Validate reporting accuracy by reconciling record counts and outcomes across systems
• Maintain audit-ready documentation and evidence in designated shared repositories
• Perform quality checks to ensure accuracy, completeness, and timeliness of work
• Communicate status, trends, and issues to stakeholders and leadership
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Technical Skills – Must Have

• Experience in KYC, AML, or Financial Crimes Operations, preferably supporting Payments or Retail Banking
• Experience reviewing and resolving customer or account-level data issues in compliance or operational queues
• Ability to use business intelligence or reporting tools (e.g., dashboards, extracted reports) to analyze and validate data
• Experience working in a case management or control testing environment
• Strong proficiency in Microsoft Excel, including review of large data files, validation of counts, and comparison of datasets
• Ability to identify data discrepancies, analyze root causes, and document outcomes
• Experience maintaining documentation and evidence to support controls, audits, or examinations

Technical Skills – Nice to Have

• Experience supporting Payments operations or complex financial products
• Familiarity with customer identification, verification, or ownership data defects
• Prior involvement in control execution, issue management, or regulatory exam support
• Exposure to additional reporting and visualization tools used in risk or compliance monitoring
• Experience following formal document retention and evidence management standards

Additional Qualifications

• Strong attention to detail and ability to follow documented procedures precisely
• Ability to manage recurring deliverables with minimal oversight
• Comfortable working cross-functionally with data, risk, and compliance partners
• Strong written and verbal communication skills for documenting findings and escalations