Analyst Application Support, Production Operations

Title : Application Support Analyst

Location : Waltham, MA -Day 1 Onsite

Type : Fulltime

Salary : $130,000-$140,000 / Annum + Benefits

Must Have Technical/Functional Skills

7+ years of experience in Application Support, Production Operations.

3+ years of experience supporting applications hosted on Azure with Azure platform administration.

Experience managing application servers, service availability, and operational health.

Experience with monitoring and observability tools such as Azure Monitor, Application Insights, Log Analytics, Splunk, Dynatrace, AppDynamics, or Grafana.

Experience in incident management, problem management, root cause analysis, and operational support processes.

Knowledge of Azure platform administration, security patching, vulnerability remediation, and compliance activities.

Experience with Azure services and DevOps practices for deployment.

Knowledge on Infrastructure support (On-prem Windows and Linux) is preferred.

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