Analyst-Business 2

Day-to-Day Responsibilities/Workload        

·       Day to day will be providing scheduling support for User Acceptance Testing for NextGen ERP, reserve rooms, send invites, configure rooms, order food and bev, provide onsite support to testing, log defects, take direction from testing leads. When testing is not happening this position will provide facility and logistical support and tracking support, in addition this person will help coordinate and plan events and large meetings for the team health and development activities which vary from lunch and learns to major all hands.

·       Schedule Management across multiple teams and disciplines in multiple calendars

·       Document Management (develop, store, update)

·       Tracking Attendance, reporting statistics

·       Special projects as assigned by Advisors, Sr. Advisors, and Sr. Project Mangers

·       Develop communications.

·       Document test defects

·       Validate program documentation based on quality standards.

·       Develop process and procedures.

·       Teamwork and collaboration with a cross-functional team of technical experts

·       Facility coordination, food and beverage logistics

·       Coordination with Senior level management

·       Provide support as needed to set up meetings, order food, order equipment and supplies Maintain an inventory of facility issues, report issues to the correct party and track resolution.

Required Skills/Attributes    

• Mastery of Outlook, Excel, Power Point, and Teams, Ability to balance multiple calendar demands at one time, knowledge of basic room AV – Wifi connectivity, organization of tracking defects, tracking or participants, cancelations, room reservations, ordering and budget spend tracking; ability to make presentations, focus on safety, proactive ideas to manage and organize space
• Ability to quickly re-prioritize work while handling multiple simultaneous requests.
• Focus on high-quality deliverables on-time.
• Strong oral and written communications with all levels of employees and management
• Ability to manage small projects autonomously.
• Expertise in tracking and reporting tools: minimum of advanced excel skills and PowerPoint skills, as well as outlook

Desired Skills/Attributes       

• Preferred knowledge of facilities and working with hotels or events centers
• Familiarity with work locations, policy, practices and procedures
• Ability to troubleshoot and resolve audio visual issues related to virtual and in-person meetings
• Expertise with Power BI or similar dashboard tools
• Expertise with Microsoft Office
• Ability to create and maintain project plans, project status reports and executive summaries
• Ability to create and calendars, schedules and reports
• Ability to track participation
• Ability to coordinate multiple meetings and logistics
• Ability to present complex information to a large audience at the appropriate level of detail