Analyst, Cloud & Edge

Samuel Son &

Tucson, AZ

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JOB DETAILS

SKILLS

3rd Level Support, ARM (Advanced RISC Machine), Analysis Skills, Automation, Cloud Computing, Communication Skills, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Recovery, Disaster Recovery, Documentation, Documentation Standards, Hybrid Cloud, Information Technology & Information Systems, Infrastructure as a Service (IaaS), Machine Tool, Manufacturing, Microsoft Active Directory, Microsoft Certifications, Microsoft Hyper-V, Microsoft Infrastructure, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows Server, Microsoft Windows System Administration, Multi-tier Architecture, On Call, Operational Support, Operations Processes, Performance Analysis, Platform as a Service (PaaS), Presentation/Verbal Skills, Problem Solving Skills, Public Key Infrastructure (PKI), Scripting (Scripting Languages), Software as a Service (SaaS), Systems Administration/Management, Team Player, Technical Support, Technical Writing, Trend Analysis, Virtual Machine (VM), Virtualization, Willing to Travel, Windows PowerShell, Writing Skills

LOCATION

Tucson, AZ

POSTED

1 day ago

This position is located onsite at our Tucson plant. 6220 S. Tucson Blvd, Tucson, Arizona, 85706.Ability to travel up to 30%.Key ResponsibilitiesCloud & Edge Infrastructure* Support, administer, and enhance a large Microsoft Azure environment, including IaaS, PaaS, and SaaS services.* Manage and support on-premises Hyper-V environments, including standalone hosts and multiple Hyper-V clusters running Windows Server 2019-2022.* Assist with the design and implementation of hybrid cloud solutions, ensuring alignment with security, performance, and operational standards.* Participate in infrastructure planning to support growth, modernization, and edge site reliability.Automation & Scripting* Develop and maintain PowerShell scripts and automation solutions to improve consistency, reduce manual effort, and enhance operational efficiency.* Contribute to infrastructure automation initiatives across Azure and on prem environments (e.g., provisioning, configuration, health checks, reporting).* Identify repetitive or error-prone operational tasks and propose automation opportunities.* Support the adoption of automation tooling and practices used by the Cloud & Edge team.* Backup, Recovery & Resiliency* Support and administer enterprise backup and recovery platforms (Cohesity preferred; equivalent experience accepted).* Participate in the design and maintenance of backup policies, restore procedures, and recovery testing for cloud and on prem workloads.* Assist with disaster recovery and business continuity initiatives in collaboration with the broader infrastructure team.* Perform restore validation and support recovery efforts during incidents.Operations & Support* Provide 3rd-level technical support for cloud, virtualization, and backup-related issues.* Monitor system performance, capacity, and availability; assist with trend analysis and reporting.* Participate in a rotating on-call schedule to support critical infrastructure outside of standard business hours.Collaboration & Documentation* Work closely with Security, Network, Application, and Service Desk teams to deliver integrated infrastructure solutions.* Create and maintain technical documentation, including standards, runbooks, and operational procedures.* Share knowledge and collaborate with team members to build internal technical capabilities.Required QualificationsEducation & Experience* College diploma or university degree in Information Technology or equivalent practical experience.* 5-10 years of experience in infrastructure, cloud, or systems administration roles.* Experience supporting multi-site or manufacturing environments is an asset.Technical Skills* Hands-on experience with Microsoft Azure, including:* Virtual Machines, networking, and storage* Azure Backup and/or Azure Site Recovery (or similar DR technologies)* Hybrid identity and connectivity concepts* Strong experience with Hyper-V virtualization, including clustered environments.* Experience with enterprise backup solutions, preferably Cohesity (Veeam, Commvault, Rubrik acceptable).* Strong knowledge of Microsoft infrastructure technologies:* Active Directory / Entra ID* DNS, DHCP, PKI* Windows Server administration* Strong PowerShell scripting skills with demonstrated experience automating infrastructure or operational tasks.* Solid understanding of hybrid and multi-tier architectures.Professional Skills* Strong analytical and problem-solving abilities.* Ability to balance hands-on operational work with design and improvement initiatives.* Clear written and verbal communication skills.* Ability to work effectively in a collaborative, team-oriented environment.* Comfortable operating in a fast-paced, enterprise infrastructure environment.Preferred/Nice-to-Have* Microsoft certifications (Azure Administrator, Azure Solutions Architect, or similar).* Exposure to:* Infrastructure-as-Code concepts (ARM, Bicep, Terraform - not required)* Monitoring and observability platforms* Security and compliance practices in enterprise environmentsAdditional Requirements* Participation in an on-call rotation.* Ability to travel within North America as required.#LI-TS1SAMACO

About the Company

Samuel Son &

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