Analyst, Contract Implementation & Audit

Baxter International Inc

Deerfield, IL

JOB DETAILS
SKILLS
Alliance/Partner Management, Analysis Skills, Billing, Business Activity Monitoring (BAM), Business Intelligence Software, Business Operations, Business Skills, Cadence, Communication Skills, Contract Analysis, Contract Creation, Contract Management, Customer Experience, Detail Oriented, Documentation, Employee Benefits, Establish Priorities, Financial Reporting, Healthcare, Management Strategy, Marketing, Organizational Skills, Partner Sales, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Procedure Development, Process Improvement, Product/Service Launch, Retirement Plan, Sales Operations, Standard Operating Procedures (SOP), Stock Purchase Plans, Team Player, Time Management, Writing Skills
LOCATION
Deerfield, IL
POSTED
3 days ago

This is where your work makes a difference.At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.Here, you will find more than just a job-you will find purpose and pride. SummaryResponsible for the accurate and timely implementation, maintenance, audit, and support of low to medium complexity customer agreements, pricing arrangements, and related Commercial Operations activities. This role supports non-acute group and direct customer agreements including pricing and accrual set-up, roster and contract maintenance, maintenance quality and audit, and ad-hoc reporting. The Analyst partners closely with Sales, Marketing and other Operations functions to resolve contract, pricing, billing, and implementation issues while supporting contract timelines, customer needs, and operational goals.Duties and ResponsibilitiesOwn and coordinate contract lifecycle activities for assigned agreements, including renewals, amendments, product launches, and market price changes; partner with supervisor and stakeholders to align requirements and timelines.Serve as a key contact and subject matter expert for assigned agreements and provide timely support for contract implementation, maintenance, analysis, reporting, and issue resolution.Research, analyze, and resolve pricing, billing, and contract maintenance related issues for assigned agreements, escalating appropriately when needed.Execute a defined audit cadence to proactively manage contract pricing and incentive accuracy.Participate in broader Commercial Excellence team and process improvement projects as assigned.Contribute to the development, maintenance, and refinement of training materials, templates, process documentation, playbooks, standard operating procedures, and other supporting resources.Identify procedural gaps and opportunities for process innovation, simplification, efficiency, accuracy, and improved customer experience.Demonstrate compliance with internal procedures, processes and controls.Work closely with supervisor and team members to develop contract implementation knowledge, system proficiency, business acumen, and analytical capability within assigned areas of responsibility.Own ancillary contract team responsibilities, including recurring reporting, dropship and other tasks as assigned.QualificationsStrong verbal and written communication skills, with the ability to collaborate effectively with internal and external stakeholders.Strong analytical, organizational, time management, and problem-solving skills.High attention to detail and ability to evaluate information for accuracy, relevance, completeness, and business impact.Ability to prioritize tasks with minimal guidance, meet deadlines, and maintain effectiveness under changing circumstances and priorities.Proficiency in Contract Lifecycle Management platform like BAM (Baxter Agreement Management), Model N, or similar.Proficiency in Excel; experience with reporting/BI tools and enterprise reporting platforms preferred.Bachelor's degree or commensurate relevant experienceMinimum of 1 year of experience in contract administration, contract implementation, pricing, commercial operations, sales operations, business operations, contract maintenance, or a related role.US Benefits at Baxter (except for Puerto Rico)This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | BaxterEqual Employment OpportunityBaxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.Know Your Rights: Workplace Discrimination is IllegalReasonable AccommodationsBaxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.Recruitment Fraud NoticeBaxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

About the Company

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Baxter International Inc

Every day, millions of patients and caregivers rely on Baxter’s leading portfolio of critical care, nutrition, renal, hospital and surgical products. For more than 85 years, we’ve been operating at the critical intersection where innovations that save and sustain lives meet the healthcare providers that make it happen. With products, technologies and therapies available in more than 100 countries, Baxter’s employees worldwide are now building upon the company’s rich heritage of medical breakthroughs to advance the next generation of transformative healthcare innovations.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1931
WEBSITE
https://jobs.baxter.com/