Analyst, Digital Media

Role summary:

Join the fast-growing Sam's Club Creator & Influencer team, where technology, digital marketing, commerce, and creative storytelling come together. In this role, you'll be at the center of day-to-day program execution supporting creators through onboarding, communications, troubleshooting, and ongoing engagement while helping the program run smoothly at scale. You'll also play a key role in outreach, content coordination, and platform support across social and internal tools. This is a highly hands-on position where you'll solve real-time problems, experiment with new approaches, and directly improve the creator experience as the program rapidly evolves and expands.

About the team:

The Sam's Club Creator & Influencer team is shaping how Sam's Club connects with audiences through people, platforms, and culture. We sit at the intersection of technology, digital marketing strategy, social commerce, and creative storytelling. Our work spans influencer partnerships, affiliate growth, social innovation, platform development, and the operations that power it all. We move quickly, test often, and bring a builder mindset to everything we do as we scale a rapidly growing program.

What you''ll do:

• Manage day-to-day support through the program inbox, including payment questions, program inquiries, and troubleshooting.
• Support recruiting, outreach, onboarding, and retention efforts via email and social channels.
• Publish social content and respond to comments and DMs across creator social platforms.
• Contribute to content creation including social-first storytelling, product features, educational materials, and program resources across channels.
• Surface recurring issues, feedback, and opportunities to improve the creator experience.

What you''ll bring:

• Strong written communication and a thoughtful, service-oriented approach.
• Excellent organization, attention to detail, and follow-through.
• Ability to learn quickly, solve problems, and manage multiple priorities in a fast-paced environment.
• Comfort working across email, social platforms, and digital tools.
• Curiosity about influencer marketing, social media, technology, and digital commerce.
• A hands-on, team-first mindset and willingness to jump into both strategic and operational work.
• Prior influencer or creator experience is a plus, but not required.

At Sam''s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam''s Club facilities. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $60,000.00 - $110,000.00 Additional compensation includes annual or quarterly performance bonuses.