Analyst, Functional I

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
 

Job Title: Analyst, Functional I
Job Location: Owings Mills, MD

Position: Analyst, Functional I - 49283-1

Duration: 12 Months (Contract to Hire)

Location: Remote

HM Notes:

• Functional Analyst = Business Analyst.
• Acra – individual coverage within ACA market (small insurance group).
• Engaged with vendors in weekly meetings: Enrollment, Payment falls, Insurance (internal and external), Onboarding, TPA (Third Party Administrator), Driving issues to resolution, Identifying potential issues, Credit card payment issues. Onboarding TPA.

Education Level: Bachelor's Degree

Education Details: Business Administration

Experience: 2 years’ experience in (level 2 or above) operational role.

In Lieu of Education:

• In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications:

• Ability to recognize, analyze, and solve a variety of problems., Proficient
• Highly proficient in Microsoft Office and similar applications., Proficient
• Organized, detail-oriented while meeting strict deadlines., Proficient
• Excellent communication skills both written and verbal., Proficient
• Demonstrate ability to work independently, Proficient

PURPOSE:

Provides Operations Support by obtaining facts; analysing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.

ESSENTIAL FUNCTIONS:

• 50% Research and improve operations by examining and researching systems problems by obtaining facts, analysing problems/identifying root cause recommending and facilitating resolution.
• 20% Supports operations systems by providing operating information to customers; answering questions; providing training.
• 20% Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation,
• 5% Verifies operations systems by developing testing methods; conducting and documenting tests.
• 5% Improves operations analysis job knowledge by attending training sessions; reading technical publications.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.