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Analyst I - System

South Texas College
  • McAllen, Texas
    30+ days ago

    Job Description

    Special Instructions

    Dear Applicant,

    The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:
    • Social Security Number
    • Date of Birth
    • Age
    • Citizenship Status
    • Gender
    • Ethnicity/Race
    • Marital Status
    • Applicant Photos
    * A redaction guide can be found by clicking here.

    Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.

    Transcripts
    Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

    Foreign transcripts
    Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

    Job Description

    Department: Information Technology (Systems and Networking)

    General Statement of Job

    The System Analyst I installs, configures, administers and provides ongoing maintenance support to Enterprise servers and associated systems. Monitors server performance and storage capacity for physical and virtual server environments.

    Specific Duties and Responsibilities

    Essential Functions:
    • Troubleshoots systems and hardware issues.
    • Coordinates production maintenance schedules on a daily, weekly, monthly basis.
    • Periodically performs system updates and other systems functions during off-peak hours, such as evenings and weekends.
    • Participates in the department technology projects and, in the analysis, implementation and testing phases.
    • Provides infrastructure maintenance and support for physical and virtual servers.
    • Manages server systems security, including the creation and maintenance of security templates for baseline compliance.
    • Monitors and maintains automated reports and scripts.
    • Responsible for maintaining knowledge of third-party products and its capabilities, to assist other teams with application installation, testing and troubleshooting.
    • Assists in the development of procedures and guidelines related to the systems area and performs continuous analysis and improvements of systems operations.
    • Implements and supports distributed file systems.
    • Supports a 24x7 computing environment in collaboration with the Information Technology Department.
    • Responsible for providing a continuation of service delivery and continuous point of contact for service users and staff alike outside of normal office working hours.
    • Performs hardware and software licensing inventories.
    • Forecasts storage, hardware, and licensing needs.
    • Responsible for maintaining knowledge of emerging technology requirements for continuous infrastructure improvements.
    • Assists in the management of the Enterprise mail system for staff/faculty/students with all its hybrid connections and sub-components.
    • Performs Active Directory operations including group policy creation and support.
    • Travels throughout the college district, as needed.
    • Performs other duties as assigned.

    Required Education and Experience
    • Bachelor's degree in Computer Science, Computer Information Systems or related field required.
    • At least two (2) years of technical work experience in systems preferred.

    Required Knowledge, Skills and Abilities
    • Excellent oral, written and interpersonal communication skills.
    • Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, internet research skills, macro reporting and IT project management.
    • Knowledge and work experience with UNIX, Windows, Storage Area Network (SAN), Virtual Machines (VM), Application Load Balancing, Networking, Security practices, Active Directory, Exchange/cloud email systems.
    • Excellent problem-solving and analytical skills.
    • Familiarity with disaster recovery procedures and practices.
    • Ability to prioritize, organize, and complete multiple tasks with

    Numbers & Facts

    LocationMcAllen, Texas

    Skills

    • Analysis Skillsunmatched
    • Cloud Computingunmatched
    • Communication Skillsunmatched
    • Computer Scienceunmatched
    • Computer Securityunmatched
    • Computer Serversunmatched
    • Computer Skillsunmatched
    • Computer Storage Hardwareunmatched
    • Computer Systemsunmatched
    • Continuous Deployment/Deliveryunmatched
    • Customer Relationsunmatched
    • Disaster Recoveryunmatched
    • Distributed Computingunmatched
    • Educational Accreditationunmatched
    • Email Technologyunmatched
    • Emerging Technologyunmatched
    • Environmental Researchunmatched
    • Establish Prioritiesunmatched
    • File Systemsunmatched
    • Forecastingunmatched
    • Higher Educationunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Internet Researchunmatched
    • Internet Technologyunmatched
    • Interpersonal Skillsunmatched
    • Licensingunmatched
    • Load Balancingunmatched
    • Mail Processingunmatched
    • Microsoft Active Directoryunmatched
    • Microsoft Excelunmatched
    • Microsoft Exchange Serverunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Windows Operating Systemunmatched
    • Microsoft Wordunmatched
    • Multitaskingunmatched
    • Network Securityunmatched
    • Operational Improvementunmatched
    • Performance Analysisunmatched
    • Policy Developmentunmatched
    • Problem Solving Skillsunmatched
    • Procedure Developmentunmatched
    • Production Scheduleunmatched
    • Project/Program Managementunmatched
    • Research Skillsunmatched
    • Scripting (Scripting Languages)unmatched
    • Server Supportunmatched
    • Service Deliveryunmatched
    • Software Installationunmatched
    • Software Licensesunmatched
    • Software Testingunmatched
    • Storage Area Network (SAN)unmatched
    • Systems Administration/Managementunmatched
    • Systems Analysisunmatched
    • Systems Maintenanceunmatched
    • Team Playerunmatched
    • Testingunmatched
    • Unix Operating Systemsunmatched
    • Virtual Machine (VM)unmatched
    • Writing Skillsunmatched

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