The Analyst II role for Digital Analytics (iCasino) supports the Caesars Entertainment Enterprise Analytics department mission of providing world class analytical support, delivering insights that drive profit, and being a reliable business partner for VIP (Casino) Marketing/Operations.
In this role you will partner with iCasino stakeholders to support customer acquisition efforts, analyze offer performance, identify industry trends, segment customer database, perform ad-hoc analysis, and create standardized reporting. You will also leverage data to uncover actionable insights that drive player engagement, retention, and revenue growth. The Analyst II will translate findings into business recommendations and support strategic decisions that enhance customer value and contribute to business objectives.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world''s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah''s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
- Bachelor's degree from an accredited four-year college
- 1+years of professional work (or equivalent experience)
- Demonstrated business acumen for the casino industry; can articulate the fundamental drivers of business performance
- Intermediate skills in querying, analyzing, and visualizing large data sets. Some experience working with Microsoft Excel and PowerPoint
- Strength in critical thinking, problem solving, and written and verbal communication. Comfort in articulating complex information and analysis to a variety of audiences
ADDITIONAL REQUIREMENTS
- Intellectual curiosity and willingness to quickly learn relevant database applications and software, as well as industry-specific terminology and dynamics.
- Desire to understand a broad range of operations within the casino and hospitality industry.
- Ability to effectively interact with key stakeholders, manage multiple projects simultaneously, and meet deadlines while consistently delivering accurate and high-quality work.
- Demonstrated ability to work effectively in a team-oriented environment.
- Ability to uphold and demonstrate the highest level of integrity
- Interact with senior leaders in Analytics to develop and refine requests for analyses. Identify potential business opportunities and discuss related analyses with Analytics leadership.
- Conduct objective, rigorous analytics to help the business improve profitability, operational processes, and customer service - e.g., identification and evaluation of revenue growth opportunities, resource optimization, optimal investment mix, competitive market dynamics, customer behavior, and pricing optimization.
- Distill vast datasets into actionable insights and recommendations that guide decisions and strategies. Develop presentation materials and assume an increased role in communicating analysis of findings clearly and concisely to senior management, in both verbal and written formats. Assist Analyst I team members in structuring and executing their analytics and in developing presentation materials.
- Play an active role in the development, implementation and evaluation of strategic projects.
- Develop and support reporting for operating departments across the enterprise to provide senior leaders with visibility into trends and business performance drivers.
- Use technology (e.g., SQL, R, Tableau, Google BigQuery, Python) to develop analytics and reporting tools. Capable of working in both Microsoft Excel and PowerPoint.
- Propose and implement improvements to processes and reports.
- Contribute to projects that require input from other Analytics team members.
- Help to train and onboard new team members in technical skills, tools & processes.
- Interact with senior leaders in Analytics to develop and refine requests for analyses. Identify potential business opportunities and discuss related analyses with Analytics leadership.
- Conduct objective, rigorous analytics to help the business improve profitability, operational processes, and customer service - e.g., identification and evaluation of revenue growth opportunities, resource optimization, optimal investment mix, competitive market dynamics, customer behavior, and pricing optimization.
- Distill vast datasets into actionable insights and recommendations that guide decisions and strategies. Develop presentation materials and assume an increased role in communicating analysis of findings clearly and concisely to senior management, in both verbal and written formats. Assist Analyst I team members in structuring and executing their analytics and in developing presentation materials.
- Play an active role in the development, implementation and evaluation of strategic projects.
- Develop and support reporting for operating departments across the enterprise to provide senior leaders with visibility into trends and business performance drivers.
- Use technology (e.g., SQL, R, Tableau, Google BigQuery, Python) to develop analytics and reporting tools. Capable of working in both Microsoft Excel and PowerPoint.
- Propose and implement improvements to processes and reports.
- Contribute to projects that require input from other Analytics team members.
- Help to train and onboard new team members in technical skills, tools & processes.