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Analyst II - DSCSA Product Flow

Iconma

Remote, RI(remote)

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JOB DETAILS
SKILLS
Analysis Skills, Best Practices, Business Intelligence Software, Communication Skills, Cross-Functional, Customer Relations, Customer Training, Database Technology, Detail Oriented, Distribution Services, Documentation, Error Handling, Financial Modeling, Financial Operations, Health Plan, Healthcare, High School Diploma, Identify Issues, Information Technology & Information Systems, Internet Application, Knowledge Management, Leadership, Maintain Compliance, Microsoft Excel, Microsoft PowerPoint, Organizational Development/Management, Pharmacy, Prescription Drugs, Presentation/Verbal Skills, Problem Solving Skills, Procedure Implementation, Process Flow, Process Improvement, Product Flow, Project/Program Management, Records Management, Regulations, Regulatory Requirements, Retail, Risk, SQL (Structured Query Language), Shipping/Receiving, Statistical Modeling, Supply Chain, Supply Chain Management, Supply Chain Operations, Tableau, Time Management, Traceability, Warehousing, Writing Skills
LOCATION
Remote, RI(remote)
POSTED
4 days ago
Our Client, a Retail Pharmacy company, is looking for a Analyst II - DSCSA Product Flow for their Remote location.
 
Responsibilities:
  • The Senior Analyst – DSCSA (Drug Supply Chain Security Act) Product Flow will be primarily responsible for DSCSA activities requiring a high degree of internal-facing interactions, resolving DSCSA data errors, and ensuring efficient product flow of prescription pharmacy product. The Senior Analyst will have the responsibility of managing a queue and processing DSCSA-related data errors, which prevent the compliant product flow of drugs held in quarantine locations at Distribution Centers and pharmacies. In addition, the day-to-day activities will support 10 distinct business units across Retail, PBM, Omnicare, Minute Clinic, and Oak Street Health as well as playing a key role in maintaining the formal documentation of key processes. The Senior Analyst will join forces with the field teams and leadership; vendors of prescription pharmacy products; and the vendor for the web-based application with which the exceptions queue and processing activities will take place.
  • This role will focus on monitoring, troubleshooting, and resolving serialization and traceability exceptions, managing serialization and exception handling under the DSCSA.
  • Minimizing and eliminating the risk for financial penalties incurred due to DSCSA non-compliance.
  • Minimizing the impact to working capital and waste caused by quarantined product, DSCSA-data errors, and internal systems errors.
  • Defining the financial and operational opportunities for savings due to internal and external non-adherence to standard pharmacy warehouse receiving procedures.
  • Monitor and manage serialization exceptions using TraceLink SCWM platform, ensuring timely investigation and resolution; Troubleshoot Client’s traceability and verification issues, escalating to trading partners
  • Support the implementation of SOPs and compliance workflows for exception handling and traceability; Maintain and update knowledge management records, ensuring compliance documentation aligns with Client’s policies and regulatory standards
  • Act as a liaison between Client’s internal teams and external trading partners (manufacturers, wholesalers), addressing quarantine inventory issues and exception resolutions
  • Assist in training Client teams (Retail pharmacies and distribution centers, PBM Mail, PBM Specialty, etc.) on serialization compliance, exception management, and best practices
  • Support the development of systems and processes needed for on-going exceptions management. Stay up to date with DSCSA compliance milestones, providing input for process improvements and regulatory updates
 
Requirements:
  • 3+ years’ experience in supply chain, analysis, retail, or healthcare
  • Strong verbal and written communication skill with the ability to present finding and influence key stakeholders
  • Advanced analytical thinking and problem-solving skills; ability to make data-driven decisions under regulatory timelines
  • Proven experience leading cross functional collaboration and building consensus across Client enterprise
  • Ability to adapt quickly to shifting priorities and evolving Supply Chain Security Act (DSCSA) regulatory requirements
  • Highly detailed oriented with strong focus on accuracy and completeness.
  • Demonstrated ability to manage complex project and competing priorities under tight deadlines
  • Proven track record managing queues and driving process improvement across large organization
  • Ability to influence outcomes, mediate conflicts, and guide teams to resolution in high stake regulatory environment
  • Advanced proficiency in Microsoft Excel and PowerPoint
  • Experience in exception management, triage workflows, and issue resolution within high volume, high urgency environments
  • Familiarity with DSCSA requirements, serialization, and traceability compliance across all Client business units (distribution center, PBM, retail etc.) settings
  • Knowledge of typical pharmacy and warehouse product flow and work force
  • Hands-on experience with TraceLink or similar DSCSA compliance platform
  • BA/BS in Information Systems, Supply Chain Management, or equivalent
  • Broad Supply Chain and/or Store Operations experience
  • Prior experience with Tableau or BI tools
  • Highly motivated and a natural problem solver
  • Prior database experience preferably utilizing SQL
  • Experience in developing analytical tools, templates, financial/statistical models, or process flows
  • Associates degree required
  • Bachelor's is preferred
  • Verifyable High School Diploma or GED Required
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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