ANALYST II

Job Posting: Transactions Operations Analyst

Department of General Services

JC-526996

• Transactions Operations Analyst

ANALYST II

$6,031.00 - $7,547.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 8/14/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

Print Job

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Job Description and Duties

This position is eligible to telework up to one (1) days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. This is subject to change based on operational need and/or future return to office orders. The successful candidate must reside in California upon appointment.

Excellence in the Business of Government!

Come join a team that creates:

• A collaborative team atmosphere founded upon ethics, integrity, and stewardship.
• A positive work environment that is open to change and invites its workforce to challenge processes.
• An opportunity for individuals to utilize their knowledge, skills, and experience to grow within the department.

Under the direction of the Supervisor I, the Analyst II functions as the lead performing complex analytical and technical assignments requiring sound decision-making, problem solving, and effective workload prioritization. The role supports a wide range of human resources functions, applying personnel laws and rules to ensure timely and accurate completion of assignments. A key responsibility includes tracking, monitoring, and maintaining employee work-authorization documents in compliance with federal and state requirements, while coordinating with program areas, legal partners, and HR teams to support ongoing work eligibility and address cases that may require non-punitive separation. The Analyst II serves as a data and reporting resource for the program. The position extracts, compiles, and analyzes large datasets from multiple systems to produce accurate operational reports, researches and reconciles data discrepancies, and maintains reliability across reporting tools. The Analyst II develops, maintains, and enhances Microsoft Access databases used for departmental position control, designing queries, forms, reports, and automated processes that improve data quality and workflow efficiency. The role translates business needs into effective reporting and database solutions, maintains documentation for data structures and procedures, and recommends process improvements that support informed decision-making across the organization. The Analyst II utilizes ServiceNow, Access, Excel, Word, and SharePoint, and performs work in alignment with requirements and practices set by control agencies including SCO and USCIS. The position frequently collaborates with HR, IT, program staff, budget stakeholders, and legal partners to identify reporting needs, resolve data issues, and ensure the integrity of employee-related information and departmental position data.

This position may be downgraded to Analyst I for recruitment purposes. If downgraded, duties will be adjusted accordingly.

Per CCR 249.3, this job control may be used to fill subsequent vacancies.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. The Department of General Services does not participate in E-Verify for employment authorization purposes.

If you're interested in exploring additional job opportunities at DGS, please reach out to our recruitment team; we'd love to hear from you! Please contact us at DGSRecruitment@dgs.ca.gov.

Information about applying for a state job can be found here: Three Steps to a State Job. Please let us know how you learned about this career opportunity by taking the brief survey that follows: Click here to take the survey!

You will find additional information about the job in the Duty Statement.

Working Conditions

• Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration.
• Career Growth and Training: A focus on career growth and training in an effort to engage and retain a diverse talent pool that aligns with the organization's mission and vision.
• Competitive Rewards: Employees enjoy world-class benefits packages, attractive salaries, and robust pension plans, reflecting a commitment to employee well-being.
• Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together.
• Learning and Development: Emphasizing on continuous learning, DGS offers onsite and virtual Statewide Training programs to ensure that employees remain at the cutting edge of their fields.
• Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• ANALYST II
• ANALYST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-526996

Position #(s):

306-271-5393-714

Working Title:

Transactions Operations Analyst

Classification:

ANALYST II

$6,031.00 - $7,547.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Shall Consider:

ANALYST I

$3,861.00 - $4,839.00 A

$4,181.00 - $5,233.00 B

$5,014.00 - $6,276.00 C

# of Positions:

1

Work Location:

Yolo County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Work Shift:

8:00 a.m. - 5:00 p.m.

Work Week:

Monday - Friday

Department Information

The Department of General Services (DGS) Core Values and Employee Expectations are key to the success of the Department's Mission. That mission is to "Deliver results by providing timely, cost-effective services and products that support our customers." DGS employees are to adhere to the Core Values and Employee Expectations, and to perform their duties in a way that exhibits and promotes those values and expectations.

Department Website: https://www.dgs.ca.gov/dgs/home.aspx

Special Requirements

• Employment History on the STD 678 (State Application) must be complete and include employment dates, accurate hours per week, total time worked, duties and responsibilities performed, and contact names and phone numbers of supervisors. License and Certification numbers included on the STD 678 must include issue date and expiration date. Failure to indicate issue and expiration dates will result in disqualification. Resumes or other documents cannot substitute the STD 678 (State Application). Applicants who fail to submit a completed STD 678 (State Application) may be disqualified. Only the most qualified candidates will be invited to an interview.
• Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must obtain and submit verification of US course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/14/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of General Services

OHR - Mailing

Attn: Classification & Pay Unit

P.O. Box 989052

West Sacramento, CA 95798-9052

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of General Services

OHR - DROP OFF

Classification & Pay Unit

Office of Human Resources

707 3rd Street Suite 7-130, Lobby

West Sacramento, CA 95605

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

REQUIRED - Statement of Qualifications. Please see the Statement of Qualifications section on the job advertisement for details and instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Expert customer service skills
• Advanced Microsoft Office proficiency
• Strong background in case management and auditing
• Experienced in handling confidential and sensitive data
• Skilled in data tracking, monitoring, and file management
• Expert in MS Access and Excel, including database design, queries, formatting files

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include:

• Medical Benefits, including health, dental, and vision insurance
• Paid Holidays and leave
• Defined benefit retirement program
• Savings Plus Program (401(k), 457)
• Commute Program
• Employee Wellness Program
• Employee Assistance Program
• Medical/Dependent Care Reimbursement Accounts

Click here to view all the benefits available to state employees!

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: https://www.dgs.ca.gov/dgs/home.aspx

Hiring Unit Contact:

Kristin Pagenkopf

(279) 799-4259

Kristin.Pagenkopf@dgs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Main line

(916) 376-5127

DGSEEO@dgs.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Reporting Location:

Department of General Services

707 3rd Street, 7th Floor

West Sacramento, CA 95605

Please specify RPA #30589 and JC-526996 on your state application.

Examination Information:

Those interested in obtaining employment with any state agency must apply and compete in the state's merit-based recruitment and hiring process. To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement:

CalCareers Exam/Assessment Search

Successful examination applicants are placed on a hiring eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareers account for specific list eligibility expiration dates and/or to re-take the examination when necessary.

For questions regarding the examination process, please contact the DGS Examinations Unit at DGSExams@dgs.ca.gov.

Statement of Qualifications

All interested applicants are required to submit a completed Statement of Qualifications (SOQ) with the application. The SOQ must be typed in 12 point Arial font, no more than one page, single spaced. Your SOQ must be titled "Statement of Qualifications - RPA 30589", contain the following prompt, and your response. A Resume or Cover Letter does not substitute for the SOQ.

1. Describe your experience working with large datasets from multiple systems to create accurate reports. Include an example of how you found and fixed data issues, ensured data accuracy, and clearly explained your results to different audiences.

2. Describe your experience building and maintaining databases or automated reporting tools. Include an example how you identified business needs, created queries or automated processes, improved efficiency, and worked with others to solve data issues.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.