ANALYST IV (ONBOARDING MANUAL DEVELOPMENT)

Aroha Technologies

San Francisco, CA(remote)

JOB DETAILS
JOB TYPE
Temporary, Contractor, Full-time
SKILLS
Administrative Skills, Analysis Skills, Billing, Calendar Management, Content Development, Content Structure, Data Analysis, Employee Orientation, Interpersonal Skills, Interviewing Skills, Leadership, Onboarding, Operations Processes, Organizational Skills, Policy Analysis, Project Planning, Qualitative Analysis, Quantitative Analysis, Regulations, Source Code/Configuration Management (SCM), Standard Operating Procedures (SOP), Standards Development, Training/Teaching, User Documentation
LOCATION
San Francisco, CA
POSTED
30+ days ago

Job Title / Position: Analyst IV (Onboarding Manual Development)

Work Mode: Remote

Client address: San Francisco

Schedule: Contract - Full-time (assume 40 hours/week)

Duration: Temporary Assignment - 6 months

Interview: In-person / Teams (client discretion)

Position Summary

This Analyst IV will lead the development of a division-wide onboarding manual for CFCC. The role involves discovery, content development, unit-specific customization, process mapping, pilot testing, and final rollout of a standardized onboarding system for all new employees.

Key Responsibilities

Month 1: 

Discovery & Assessment: Conduct interviews with supervisors, managers, and staff; review existing onboarding materials (Supervisor-Onboarding-Binder, Staff-Onboarding-Binder); inventory checklists, training materials, workflows; identify gaps and inconsistencies; draft project plan

Month 2: 

Manual Structure & Core Content: Build master template for division-wide onboarding manual; draft core content (CFCC overview, systems access, HR requirements, fiscal basics, communication expectations); draft checklists, forms, workflow charts; vet with supervisors and leadership

Month 3:

Unit-Specific Customization: Meet with each CFCC unit to identify role-specific and program-specific needs; develop modular unit-specific add-ons (allocations, grants, contracts, invoices); integrate unit-level SOPs; coordinate with admin and program staff

Month 4:

Orientation Sequence & Process Mapping: Create standardized new-employee orientation sequence (Day 1, Week 1, Month 1, 90-day milestones); develop visual workflow maps; draft training schedules; coordinate with HR and division leadership

Month 5: Pilot manual and orientation process with 1–2 units; gather feedback from supervisors, new hires, admin staff; identify areas for improvement; modify based on feedback

Month 6:

Finalization, Training & Rollout: Finalize manual, checklists, forms, unit-specific modules; publish to SharePoint; conduct training sessions for supervisors, managers, admin staff; establish version control and maintenance plan

Project plan: Scope and structure for onboarding manual

Master template: Division-wide onboarding manual template

Core content sections: CFCC overview, systems access, HR requirements, fiscal basics, communication expectations

Checklists & forms: Standardized for all new employees

Workflow charts: Visual orientation processes

Unit-specific add-ons: Allocations, grants, contracts, invoices (modular)

Orientation sequence: Day 1, Week 1, Month 1, 90-day milestones

Training schedules: For onboarding activities

Pilot feedback report: With modifications

Final manual: Published to SharePoint

Training sessions: For supervisors, managers, admin staff

Version control plan: Update schedule and maintenance

Minimum Qualifications:

Education: Bachelor’s Degree

Experience: 6+ years in an analyst role in the specified functional area

Knowledge, Skills & Abilities

Policy & procedure analysis: Ability to review, analyze, and recommend organizational policy and procedures for agency operations

Program development: Ability to participate in development of new or revised programs, systems, procedures, methods of operation

Monitor effectiveness: Track and evaluate results of new initiatives

Principles & practices: Demonstrate knowledge of principles and practices of specified field

Organizational & interpersonal skills: Display organizational, interpersonal, and professional skills

Interpretation of rules/regulations: Ability to interpret, explain, and apply requirements, rules, regulations related to assigned program area

Data analysis: Knowledge of quantitative and qualitative analysis of data

Full Jd:

Bachelor’s Degree and 6+ years in an analyst role in the specified functional area.

Knowledge, Skills and Abilities

•  Ability to review, analyze and recommend to management organizational policy and procedures for agency operations.

• Ability to participate in the development of new or revised programs, systems and procedures and methods of operation and monitor the effectiveness and results of new initiatives.

• Demonstrate knowledge of principles and practices of specified field.

• Ability to display organizational, interpersonal and professional skills.

• Ability to interpret, explain and apply requirements, rules and regulations related to issues in the assigned program area.

• Display knowledge of the quantitative and qualitative analysis of data

Month 1 – Discovery & Assessment

Conduct interviews with supervisors, managers, and staff to understand current onboarding challenges.

Review existing onboarding materials, including the Supervisor-Onboarding-Binder and Staff-Onboarding-Binder

Inventory all current onboarding checklists, training materials, workflows, and unit‑specific documents.

Identify gaps, inconsistencies, conflicting practices, and missing components across units.

Draft project plan, scope, and structure for the onboarding manual.

Month 2 – Manual Structure & Core Content Development

Build the master template for the division‑wide onboarding manual.

Draft core content sections applicable to all CFCC employees (e.g., CFCC overview, systems access, HR requirements, fiscal basics, communication expectations).

Begin drafting checklists, required forms, and workflow charts based on the content in existing binders.

Vet initial drafts with supervisors and leadership.

Month 3 – Unit‑Specific Customization & Collaboration

About the Company

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Aroha Technologies