Analyst/Sr Analyst, AAdvantage Co-Brand Partnerships

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is part of the Currency Partnerships Team within the Commercial Division.
• Responsible for leading and executing initiatives that drive innovation and growth for our co-brand portfolio.

What you'll do

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Identifies and plans initiatives to enhance employee participation and engagement in the Contact Center (Reservations and AAdvantage Customer Service) live selling credit card channel to drive acquisitions and meet portfolio objectives
• Benchmarks co-brand credit card products, propositions, and campaigns with alternatives in the marketplace and identifies opportunities to improve customer experience and increases realization of portfolio objectives
• Collaborates with issuer, network, agency, and internal stakeholders to plan and execute innovative projects
• Creates, revises, and/or analyzes results of promotions, initiatives, and ongoing employee engagement to validate the health of the business portfolio
• Develops reports and presentations that keep senior leaders aware of key initiatives and projects 
• Coordinates customer communications with issuers, network and agencies to ensure accurate and consistent messaging of information
• Serve as an internal advocate for co-brand card products in cross-functional working groups and business teams
   

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• ​Bachelor’s degree in Buisnees, Marketing, Advertising, Finance, Economics, or equivalent experience/training
• 3 years of work experience 

Preferred Qualifications- Education & Prior Job Experience

• ​Master of Business Administration or graduate degree in Marketing, Advertising, Finance, Economics or related field
• Prior experience in loyalty marketing, credit card marketing, or financial services

Skills, Licenses & Certifications

• ​Exceptional business acumen with firm grasp of marketing principles, economic concepts, and customer-focused mindset 
• Knowledge of AAdvantage co-brand credit card products and propositions as well as consumer alternatives 
• Strong quantitative skills with demonstrated experience in data modeling and analysis
• Effective organizational and project management skills with ability to manage multiple and shifting priorities
• Compelling written and oral communication skills capable of influencing others across levels of the organization
• Initiative to identify areas of interest beyond those that are specifically assigned

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.