Analyst, Student Experience Research

Analyst, Student Experience Research

Salary

$60,147.47 - $65,377.69 Annually

Location

Taylorsville Campus, UT

Job Type

Exempt Full Time

Job Number

202500971

Division

Institutional Effectiveness

Department

Research and Surveys

Opening Date

07/22/2026

Closing Date

8/4/2026 11:59 PM Mountain

FLSA

Exempt

• Description
• Benefits
• Questions

Applicants must be authorized to work in the United States.

All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

Job Summary

The Research & Evaluation team is seeking a Research Analyst who is passionate about understanding and improving the student experience through qualitative and quantitative research. This position supports institutional decision-making by collecting, analyzing, and communicating information about the experiences, needs, and outcomes of SLCC students. This role is well-suited for a curious professional with a background in higher education research and a dedication to advancing student success.

The Analyst will design and conduct surveys, qualitative research activities such as focus groups and interviews, analyze qualitative and quantitative data, define key metrics, and deliver clear, actionable reports and presentations. They will collaborate with leaders and departments across SLCC, using research to inform strategy and provide actionable, data-informed insights.

This position is ideal for someone who is detail-oriented, organized, and proactive, with strong communication skills and a desire to continuously learn and grow as a researcher. The successful candidate will be comfortable working independently while also collaborating with colleagues and stakeholders throughout the College. This role requires sound judgment, initiative, thoughtful planning, and a commitment to producing accurate, high-quality work. The Analyst will help elevate student voices by ensuring student perspectives are reflected in research, assessment, and institutional improvement efforts.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

Job Duties

Research, Evaluation, and Student Experience Analysis

• Conduct assigned qualitative and quantitative research and evaluation projects that support student success, institutional effectiveness, strategic planning, and college priorities.
• Design research plans, methodologies, data collection tools, and study protocols appropriate to project goals.
• Analyze quantitative and qualitative data using appropriate methodologies to identify trends, patterns, and actionable insights.
• Evaluate programs, services, and initiatives and present findings and recommendations to stakeholders.
• Elevate student voices by identifying and communicating student experiences, perspectives, and needs through research findings.

Survey Administration, Consultation, and Evidence Collection

• Administer the colleges survey request process, including project intake, survey development, deployment, and reporting.
• Consult with stakeholders and recommend appropriate survey designs, measurement approaches, and evidence-collection methods based on project goals and information needs.
• Support the administration of institutional and departmental surveys using established survey research practices.
• Develop survey summaries and recommendations that help stakeholders interpret and use survey findings.
• Maintain the college-wide survey calendar and coordinate survey activities across campus to support effective evidence collection and reduce survey fatigue.

Data Analysis, Reporting, and Strategic Insights

• Develop reports, executive summaries, presentations, dashboards, and data visualizations that communicate complex findings clearly and effectively to diverse audiences.
• Use R or similar analytical software to manage, analyze, and visualize data
• Synthesize findings from multiple data sources into clear, actionable recommendations for decision-makers.
• Support institutional metrics, strategic planning, and assessment efforts through analysis and reporting.

Course Evaluation Administration and Continuous Improvement

• Oversee course evaluation setup, deployment, communications, and reporting activities using the institution's course evaluation platform.
• Provide guidance, support, and troubleshooting related to course evaluation administration processes.
• Analyze course evaluation results and prepare reports and summaries for stakeholders.
• Maintain documentation and recommend improvements to course evaluation practices and processes.

Other Duties as Assigned

Knowledge Skills, and Abilities

• Knowledge of qualitative and quantitative research methods, including surveys, focus groups, interviews, and mixed-methods approaches.
• Experience conducting or supporting qualitative research activities such as focus groups, interviews, and thematic analysis.
• Knowledge of survey design, sampling practices, data collection, and basic statistical analysis.
• Ability to analyze and synthesize qualitative and quantitative data to identify meaningful findings and actionable insights.
• Ability to contribute to research reports, presentations, and data visualizations using tools such as R or similar analytical software.
• Ability to build, distribute, and manage surveys in Qualtrics and provide consultation on survey administration processes.
• Knowledge of course evaluation software and processes; able to lead institutional deployment and management of course evaluations.
• Ability to work independently, take initiative, and manage multiple projects and priorities.
• Strong attention to detail and commitment to producing accurate, high-quality work.
• Ability to thrive in a collaborative environment while maintaining accountability for individual responsibilities.
• Strong organizational and time-management skills.
• Ability to translate data and research findings into meaningful stories and actionable recommendations.
• Exceptional interpersonal skills and ability to build positive working relationships with stakeholders across the College.
• Excellent written and verbal communication skills.
• Commitment to understanding and elevating student voices through research and assessment.
• Demonstrated curiosity and commitment to continuous learning and professional growth.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

Minimum qualifications

• Bachelor's degree in social sciences (i.e., Psychology, Sociology, Human Factors), analytics, or related field of study.
• Two (2) to five (5) years of paid experience in research, assessment, evaluation, institutional research, higher education, or a related field.
• Demonstrated experience with qualitative and quantitative research methods and study design.

Preferred Qualifications

• Master's degree in social sciences (i.e., Human Factors, Psychology, HCI), analytics, or related field of study
• Experience designing and administering surveys using Qualtrics.
• Experience writing research reports for non-technical stakeholders.
• Experience with statistical or analytical software such as R, SPSS, SAS, Python, Tableau, or Power BI.
• Experience supporting course evaluations or institutional surveys.
• Experience conducting focus groups, interviews, or other qualitative research activities.

SLCC Information

Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.

This position is subject to a successful completion of a criminal background check.

• More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx
• Find our Total Compensation Estimator here:

https://i.slcc.edu/culture/hr/calc.aspx

01

Do you have Two (2) to five (5) years of paid experience in research, assessment, evaluation, institutional research, higher education, or a related field?

• Yes
• No

02

Do you have a Bachelor's degree in social sciences (i.e., Psychology, Sociology, Human Factors), analytics, or related field of study?

• Yes
• No

Required Question

Employer Salt Lake Community College (UT)

Address 4600 South Redwood Road

Salt Lake City, Utah, 84123