Analytical Services Manager

Analytical Services Manager

Salary

$109,561.00 Annually

Location

Phoenix, AZ

Job Type

Full-time

Job Number

2025-26E-01

Division

Criminal Investigations Division

Opening Date

07/02/2026

• Description
• Benefits
• Questions

Summary Statement

The Arizona Department of Public Safety is seeking an experienced and knowledgeable Analytical Services Manager. The successful candidate will manage, plan, organize, and supervise the activities of an Analytical Services section or District. Exercise independent judgment and initiative in managing the workflow of an analytical services section or district. May be assigned to administrative duties related to analytical operations. Perform related duties as assigned. This is a competitive classification. Apply quickly; recruitment may close without notice.

Must successfully complete the examination process.

Training & Experience Supplemental Questionnaire (Top scores to QAB)

Qualifications Appraisal Board (QAB) Weighted 100%

If you have a disability which may require an accommodation, please notify

Human Resources in writing prior to the test date.

Essential Functions (not intended to be all inclusive)

• Manages a section or district comprised of professional staff, which may include employees in the intelligence research specialist, criminal intelligence analyst, criminal analyst supervisor, or administrative classifications. Establishes performance measures, goals, objectives, and priorities. Evaluates work performance. Coordinates training of staff. Interviews prospective employees.
• Monitors the development, maintenance, retention, and security of Information and Intelligence databases and files to ensure confidentiality, accuracy, proper dissemination, and compliance with federal, state/ local laws, and department policies.
• Manages intelligence retention schedules and mandatory purges of dated information. Coordinates information purge requirements with document authors/owners.
• Reviews and/or approves various intelligence and administrative documents to disseminate information and to ensure the required information is accurate and in compliance with established standards.
• Reviews and analyzes files, documents, and work product to ensure completeness, accuracy, and compliance with DPS policy and federal, state, and local laws.
• Remains current on job-specific procedures and law enforcement investigation and intelligence issues by reviewing analytical intelligence and law enforcement publications and bulletins and by attending meetings and training courses.
• Directs the research, design, development, testing, and maintenance of operational databases, analytical software, hardware and peripheral equipment to enhance the quality of work products, improve productivity, and ensure equipment is functioning properly.
• Prepares detailed management reports that recap the intelligence collection, analysis, and reporting functions along with the performance of an Analytical services section or District and the agency.
• Oversees the editing and publishing of Bulletins/Publications.
• Determines equipment and software needs for an analysis services section or district.
• Assists with budget planning to provide for future needs of analytical operations.

Knowledge, Skills, and Abilities Required

Knowledge of:

• federal, state, county, and/or city statutes, rules, regulations, ordinances, codes, administrative orders, case law, policies, and procedures.
• principles and practices of effective supervision and management.
• research and analytical practices employed in the acquisition and dissemination of criminal intelligence information.
• the principles and techniques of publishing.
• law enforcement and intelligence terminology.
• report writing techniques required to produce intelligence reports in an appropriate format, link charts, association matrices, intelligence bulletins, other specialized forensics reports and graphic presentations.
• federal, state, local, and national information resources that aid in an investigation or analytical report.
• principles and techniques of inductive and deductive reasoning.
• rules of evidence, material requirements and presentation of testimony and exhibits.
• current conditions or trends (e.g., criminal, military, economic, cultural, geographical, social, etc.) in relation to targeted subjects/groups nationally and internationally.
• criminal and business law.
• mathematical and statistical analysis techniques.
• basic budgetary concepts.

Skill in:

• promoting a strategic view for the use and management of intelligence products.
• preparing effective and informative management reports.
• researching, reading, and interpreting technical/analytical data.
• comprehending technical and non-technical materials.
• prioritizing and assigning tasks to meet deadlines.
• preparing and presenting recommendations to upper management.
• communicating orally and in writing with all levels.
• establishing and maintaining effective working relationships with representatives from other agencies, including those contacted in the course of conducting business.
• identifying problems, analyzing alternatives, and making viable recommendations.
• researching, gathering, organizing and analyzing data and drawing logical conclusions.
• reviewing, proofreading, editing, and verifying written materials for accuracy and adherence to policies and procedures.
• interviewing techniques.

Ability to:

• work with minimal supervision.
• exercise sound judgment in safeguarding/ disseminating confidential or sensitive information.
• establish and maintain positive working relationships with those contacted in the course of the assignment.
• read, comprehend, and interpret complex information.
• plan, organize, coordinate, and prioritize multiple tasks and projects.
• perform detailed work with a high degree of accuracy.

Minimum Qualifications

Requires a minimum of seven (7) years of experience in the Intelligence field from a law enforcement agency or the U.S. military, of which at least 3 years must have been in a supervisory or management position.

ADDITIONAL REQUIREMENTS:

Must have and maintain a valid State of Arizona driver license.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

Work is performed in an office setting.

May be required to travel.

May be required to carry up to 20 pounds.

Must successfully complete the examination process.

FLSA Status: Exempt

A summary of the Arizona Department of Public Safety Benefits is linked here.

01

These supplemental questions, along with your application, will be used to determine your qualifications and experience for the classification of ANALYTICAL SERVICES MANAGER. Candidates with the most highly rated experience will be invited to continue to the Qualifications Appraisal Board (QAB) process. The information provided in your application must support your selected responses and be included in the Work History section of your application. The information you provide may be verified and documentation may be required. Please be honest and as accurate as possible. Do you understand and acknowledge you are attesting the information you will provide is accurate. All responses are subject to verification. Any omissions, misstatements, or falsifications may be cause for rejection of your application, elimination from further competition, and removal of your name from the eligibility list, or discharge from employment.

• I understand and acknowledge

02

Do you possess at least seven (7) years of experience in the Intelligence field from a law enforcement agency or the U.S. military, which includes at least 3 years in a supervisory or management position?

• Yes
• No

03

Describe the specific experience which qualifies you for this classification. Also include the name of the employer(s), job title(s), and dates where you gained this experience. If this does not apply, enter DNA.

04

From the options provided, select the option that describes your higher-level education. (You must upload a copy of your diploma, or official or unofficial transcripts.)

• Masters Degree or higher
• Bachelors Degree
• Associates Degree
• 24+ college credit hours, but no degree
• None of the above

05

Select your years of experience working full-time in the law enforcement or U.S. military intelligence field.

• None to 7 years
• 8 or more but less than 12 years
• 12 or more years

06

Describe the experience referenced in the previous question. Also include the name of the employer(s), job title(s), and dates where you gained this experience. If this does not apply, enter DNA.

07

Select your years of experience working full-time in a sworn federal, state, local, county, or tribal law enforcement position.

• None to less than 1 year
• 1 or more but less than 5 years
• 5 or more but less than 20 years
• 20 or more years

08

Describe the experience referenced in the previous question. Also include the name of the employer(s), job title(s), and dates where you gained this experience. If this does not apply, enter DNA.

09

Select your years of work experience supervising (first level) or managing (second level) employees working in the law enforcement or U.S. military intelligence fields.

• None to less than 3 years
• 3 or more but less than 5 years
• 5 or more but less than 7 years
• 7 or more but less than 9 years
• 9 or more years

10

Describe the experience referenced in the previous question. Also include the name of the employer(s), job title(s), and dates where you gained this experience. If this does not apply, enter DNA.

11

Select your years of work experience planning, managing, or executing a budget for your organization or unit.

• None to less than 3 years
• 3 or more but less than 6 years
• 6 or more but less than 9 years
• 9 or more years

12

Describe the experience referenced in the previous question. Also include the name of the employer(s), job title(s), and dates where you gained this experience. If this does not apply, enter DNA.

13

Select your years of experience working full-time in a sworn federal, state, local, county, or tribal law enforcement supervisory or management position.

• None
• At least 1 year
• 3 or more but less than 5 years
• 5 or more years

14

Describe the experience referenced in the previous question. Also include the name of the employer(s), job title(s), and dates where you gained this experience. If this does not apply, enter DNA.

15

Are you legally entitled to work in the United States?

• Yes
• No

16

Do you, or will you be able to, possess a valid Arizona driver license by the starting date?

• Yes
• No

17

DPS Guidelines for Tattoos, Body Art, and Body Alterations include but are not limited to the following: • Tattoos, body art, and body alterations on exposed areas of the head, face, tongue, mouth, teeth, neck, and chest, are prohibited. • Tattoos on the face are prohibited, except for cosmetic tattoos correcting medical conditions or permanent facial makeup that adheres to grooming standards. I understand, if employed by the Department of Public Safety, I will need to meet the standards above.

• Yes
• No

18

Have you ever been convicted of a felony or an offense which would be a felony if committed in the state of Arizona?

• Yes
• No

19

I understand if selected for a position, I will take a polygraph and answer questions regarding my background including any past drug use. Providing untruthful or misleading answers will result in disqualification. I certify the responses I provide to the following questions regarding my prior drug use will be true and accurate to the best of my recollection.

• Yes
• No

20

Have you ever sold, produced, cultivated, or transported marijuana, or any other illegal drug, for sale?

• Yes
• No

21

Please select the option below which details any marijuana usage (e.g., THC extracts, cannabis, hashish, marijuana extracts, or marijuana edibles) legally or illegally within the last six (6) months.

• None
• 1 - 5 times
• 6 - 10 times
• 11 - 20 times
• 21 - 30 times
• More than 30 times

22

Please select the option that details any dangerous drug, illegal narcotic or vaporous substance usage NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony within the last seven (7) years. (Does not include marijuana or heroin.)

• None
• 1 time
• 2 - 3 times
• 4 - 5 times
• 6 - 8 times
• more than 8 times

23

Please select the option that details any dangerous drug, illegal narcotic or vaporous substance usage NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony since turning 21 years of age. (Does not include marijuana or heroin.)

• None
• 1 time
• 2 - 3 times
• 4 - 5 times
• 6 - 8 times
• more than 8 times

24

Please select the option that details any dangerous drug, illegal narcotic or vaporous substance usage NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony during your lifetime. (Does not include marijuana or heroin.)

• None
• 1 time
• 2 - 3 times
• 4 - 5 times
• 6 - 8 times
• more than 8 times

25

Please select the option below which details any Adderall or similar drug usage within the last three (3) years NOT prescribed by a physician for the purpose of treating a medical condition.

• None
• 1 - 5 times
• 6 - 10 times
• 11 - 20 times
• 21 - 30 times
• More than 30 times

26

Please select the option below which details any steroid or similar drug usage within the last three (3) years NOT prescribed by a physician for the purpose of treating a medical condition.

• None
• 1 - 5 times
• 6 - 10 times
• 11 - 20 times
• 21 - 30 times
• More than 30 times

27

Please select the option below which details your heroin usage over your lifetime.

• None
• 1 - 5 times
• 6 - 10 times
• 11 - 20 times
• 21 - 30 times
• More than 30 times

Required Question

Employer Arizona Department of Public Safety

Address 2102 W. Encanto Blvd.

Phoenix, Arizona, 85009

Phone 602-223-2290

Website http://www.azdps.gov