Analytics Manager - (SQL, Tableau) Onsite

Product Operations And Analytics Manager, Payments Team

The Product Operations And Analytics Manager, Payments Team will leverage your natural curiosity and knowledge of data capabilities to deliver analytics and reporting projects within our Payments Business. We are looking for a Senior Analyst to join our team and help shape the strategy, user experience and roadmap for Payments products. You will work with key business stakeholders and team members to identify problems and deliver insights and reporting that influence how we make decisions that have impact at scale. In this role you will be part of a quickly growing business and will help enable expansion and decision making. Our team works on improving cash flow for Marketplace sellers through Capital and payout products. We want our sellers to have every option available that suits their needs: wherever, whenever, and however they want it. We are leveraging technology and managing partnerships to give our sellers the convenience they want when looking for funding solutions.

You'll Make An Impact By

• Processing complex and large-scale datasets
• Extracting insights from data, tracking trends, and optimizing business metrics.
• Building interactive dashboards, compelling data visualizations and reports to support the business in key performance initiatives
• Creating alerting mechanisms for behavioral insights
• Collaborating across multiple stakeholders including product, business, marketing and engineering
• Designing and executing impactful experiments to enhance product adoption and renewals
• Owning product operations and improving them

You'll Excel In This Role If...

• You have strong business communication skills, both written and verbal; with ability to communicate and present to business teams, also ability to explain complex technical topics clearly & easily
• You should possess strong business acumen, connecting the business needs to your knowledge of data science theories and methodologies to derive the best approach that is fit-for-purpose
• You have at least 4 years' experience in Mixpanel, SQL, Python, Tableau, Looker, or other data analytics and reporting tools
• You have experience in common experimentation techniques and have strong understanding of analytical techniques like cluster analysis, cohort analysis and more.
• You have the proven ability as a data analyst who develops, optimizes, and enhances analyses using large data sets, reporting, and/or techniques
• You're an inquisitive, out-of-the box thinker who's continually on the lookout for opportunities to improve and innovate
• You have consistently high standards, your passion for quality is inherent in everything that you do
• You have the courage to fail fast

Minimum Qualifications

• Bachelor's degree in technology, analytics, data science or related field.
• 4+ years' experience in data analytics and reporting
• Strong hands-on skills in sourcing, cleaning, manipulating, and analyzing large volumes of data using distributed computing platform and visualization tools (Mixpanel, SQL, Tableau, Python, R etc.)
• Proven ability to build partnerships across stakeholders and team members
• Strong planning and project management skills
• Strong written and oral communication skills
• Strong business acumen to harness actionable insights from data

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Primary Location

• Sunnyvale, CA or Bentonville, AR
• This role requires working from office 5 days a week.

What Project Or Initiative Will They Be Working On?

• Marketplace Capital and Faster Payout

Will This Role Be Hybrid?

• No

If Hybrid, How Many Days Per Week Will Need To Be In Office?

• Onsite in Sunnyvale or Bentonville

Top 3 Skills Needed Or Required:

• Product and Marketing Analytics
• Experimentation measurement techniques
• Expertise in SQL, Mixpanel, Tableau, Looker etc.

What Are The Day-To-Day Responsibilities?

• Analyze campaign performance, product adoption and conversion funnel across channels and seller segments.
• Develop Mixpanel dashboards for seller journeys in Seller Center for Capital and FP.
• Develop segmentation dashboard to conduct RCA when we are falling behind target KPIs.
• Support team in evaluating new product opportunities from the lens of prospective sizing and building a business case.
• Scope new vendors /internal capabilities for experimentation, legal dependencies etc.
• Support team in providing eligibility lists for marketing activations.
• Own product operations and work towards continuously improving them while scaling (offer publishing, invoicing etc.)
• Deliver and scale insights for Business, Product and Marketing teams.
• Ensure team is equipped with data to drive competitive analysis to inform strategic decisions.
• Actively participate in Data Infrastructure and Operations optimization efforts.
• Design and execute impactful experiments to enhance product conversion.

What Is The Makeup Of The Team?

• We are a close knit team of 9 people reporting to our Director of Payments Risk and Data Science, comprising of Data Scientists and Advanced Analytics Managers.
• This role would be reporting to one of the Advanced Analytics Manager.

Additional Job Details

• Higher bill rate is specific to CA. A worker in BV would receive a lower bill rate.
• Worker must be able to work 5 days/week in Sunnyvale office

Working Hours:

• 40 hrs/week 8am to 5pm in their respective time zone (PST/CST)