ANC Ramp Manager

Swissport International AG

Anchorage, AK

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JOB DETAILS

SALARY

$90,000–$110,000 Per Year

SKILLS

Airport Management, Aviation Industry, Budgeting, Cargo/Freight, Communication Skills, Continuous Improvement, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Disciplinary Action, Diversity, Emergency Planning, Establish Priorities, Interpersonal Skills, Leadership, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Multitasking, On Call, Organizational Skills, Performance Analysis, Performance Metrics, Quality Management, Retirement Plan, Safety Compliance, Safety Process, Set Goals, Standard Operating Procedures (SOP), Team Player, Time Management, Writing Skills

LOCATION

Anchorage, AK

POSTED

8 days ago

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience."

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary
The Ramp Manager efficiently and profitably manages and direct ramp activities by providing a safe, quality product covering a range of ground handling services to its customers.

The expected pay rate is $90,000-$110,000/year. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Your activities
Planning

Assist in the preparation of the operating budgets for the following year for prior approval by the General Manager
Efficient Resource Planning (manpower, equipment).
Must comply with Swissport's standard operating procedures (SOPs) and policies

Quality Management

Ensure service levels are achieved
Maintain close and effective business relationships with customer, and various control authorities such as Airport Management, Customs, Immigration
Establish strong leadership within all supervisors and ramp employees through excellent communication skills and a positive work environment

Controlling & Reporting

Monitor and control performance KPIs such as baggage delivery/handling, on time arrivals/departures, etc. and ensure they are within established goals
Ensure that all records of all transactions relating to the operation are maintained
Ensure that administrative and control policies and procedures are maintained
Assures all employees comply with company rules and procedures and other authority requirements
Take disciplinary action with subordinates as needed

Supporting

Ensure that there are effective planning methods and procedures in place to ensure that there are adequate resources, both manpower and equipment, to meet operational needs
Implement, maintain and closely supervise all safety and security measures related to people, equipment, facilities and aircraft involved in the operation
Solves conflicts/irregularities and takes appropriate action
Participate in meetings internally and externally as may be required
Implements and monitors the local emergency plan

Your profile

Bachelor's or Associate's degree a plus, but not required
3-5 years of managerial experience in the ground handling operations with strong focus on procedural compliance, safety practices and continuous improvement processes
Proven ability to work independently and as part of a team
Highly motivated self-starter, who can effectively prioritize, multi-task and manage to accomplish objectives within prescribed deadlines
Excellent organizational skills with attention to detail.
Strong knowledge of ground handling operations and services
Outstanding communication skills including written, oral, interpersonal and presentation
Ability to be "on call" 24/7 for emergencies
The nature of this position demands discretion, good judgment and prompt, accurate decision-making, as well as the management of complex situations
Strong proficiency in Microsoft suite of programs, including Word, PowerPoint, Outlook and Excel
Ability to work under pressure
Must be able to work in inclement weather

What we offer

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

About the Company

Swissport International AG

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