Ancillary Laboratory Services Manager - Pathology Point of Care Testing (POCT)

Position Summary

The Point of Care - Ancillary Laboratory Services Manager is responsible for overseeing the daily operations of point-of-care testing (POCT) and ancillary laboratory services across ECU Health Systems. This role ensures the delivery of high-quality laboratory services, compliance with regulatory standards, and the implementation of best practices in patient care.

As the POCT Laboratory Manager, you will:

• Model ECU Healths core values, maintain professionalism, communicate effectively with patients and staff, and resolve issues or complaints
• Oversee daily operations of point-of care testing (POCT) and ancillary laboratory services, ensuring timely and accurate results and developing standard operating procedures.
• Ensure compliance with regulatory standards (CLIA, CAP), conduct quality control checks, and implement continuous improvement initiatives.
• Recruit, train, supervise, and evaluate laboratory staff, fostering a collaborative work environment.
• Collaborate with healthcare providers, resolve laboratory service issues, and advocate for patient safety and quality care.
• Oversee laboratory data integrity, utilize laboratory information systems, and ensure data security.
• Serve as a technical resource, resolve technical problems, and develop or verify test procedures.
• Work with leaders and medical directors on new or modified test procedures and protocol development.
• Manage budgets, equipment, supplies, and vendor relationships efficiently.
• Establish and review quality control programs, investigate issues, and provide education and corrective action.
• Evaluate and maintain staff competency, identify training needs, and provide ongoing education.
• Ensure safety guidelines are followed, educate staff on safety, and maintain a safe work environment.
• Perform additional duties as assigned related to laboratory services.

Minimum Requirements

• Bachelors degree in Medical Technology, Clinical Laboratory Science, Chemistry, or Biologic Science
• MLS/MT (ASCP, AMT, HEW, or equivalent) certification
• Three or more years of related work experience in a clinical laboratory (hospital, medical clinic/practice, military medical service, or commercial reference laboratory)
• At least two years of supervisory or management experience in laboratory services

Preferred:

• Masters degree in Healthcare Administration or a related field
• Certification in Point of Care Testing (POCT)

Pay Range

• $87,817.60 - $128,002.16 (annually)

Other Information

• 40 hours per week
• Monday - Friday (8 am - 4:30 pm)
• Required to work rotational weekends and holidays
• On-Call required
• Great Benefits
• Sign-On Bonus / Relocation Assistance availabilities

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ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicants qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.