Animal Care Supervisor (Field Operations)

Animal Care Supervisor (Field Operations)

Salary

$26.99 - $33.19 Hourly

Location

4710 STATE HWY 151 SAN ANTONIO, 78227, TX

Job Type

4A Full-Time

Job Number

2026-01234

Department

Animal Care Services

Opening Date

08/06/2026

Closing Date

8/23/2026 11:59 PM Central

Grant Funded

No

FLSA Status

Non-Exempt

• Description
• Benefits
• Questions

Job Summary

Under general direction, is responsible for planning, coordinating, and scheduling within the assigned division. Trains and oversees assigned employees. Uses independent judgment to work with the public, coworkers, and subordinates. Working conditions are in an office environment with frequent visits to outdoor sites and exposure to temperature variations, infectious diseases, and hostile animals. Exercises direct supervision over assigned staff.

Work Location

Animal Care Services - 4710 State Highway 151, San Antonio, TX 78227

Work Hours

• 7:00 AM -5:30 PM ; 1:30 PM - 12:00 AM
• Rotating schedule for the position; candidates will be expected to work nights, weekends and holidays based upon the needs of the department

Essential Job Functions

• Plans, prioritizes and assigns daily work schedule of subordinates and coordinates personnel utilization with staff.
• Supervises, trains, and evaluates assigned staff members.
• Collects and prepares data for reports and presentations.
• Makes presentations to community groups and organizations.
• Monitors and coordinates division budget.
• Reviews reports from staff, assists on difficult cases, and assures proper follow-up action is taken.
• Prescribes forms and techniques to be used in assigned division.
• Recommends and assists in the development and implementation of department and division policies, including animal ordinance.
• Reviews and evaluates operations and procedures and recommends improvements.
• Develops and maintains positive communications and working relationships with City Departments, outside organizations, and law enforcement personnel.
• Conducts State certified training for internal and external Animal Control agencies including informational training for City departments.
• Consults with citizens and proper authorities regarding enforcement or refusal to comply with animal codes.
• Investigates complaints from citizens about stray animals, vicious animals, and animal cruelty. Testifies in court when required.
• Issues citations on animal code violations.
• Monitors radio dispatch calls.
• Conducts new-hire classroom and field training for Animal Care Officers.
• May lift and carry animals weighing up to 50 pounds to secure in cages or place on examination tables, and may assist with team lifts for animals weighing over 50 pounds.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
• Two (2) years of experience in a field related to animal control, to include one (1) year of experience as a supervisor or lead worker.
• Division Specific: Field:
• Must possess the Texas Department of State Health Services Basic Animal Control Officer Certification or obtain within six (6) months of employment.
• Must maintain continuing Education Credits of thirty (30) hours over each three(3) year period.

Preferred Qualifications

• Proficiency with Chameleon shelter Management software.
• Proficient in Microsoft Office

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of principles and practices of supervision, training, and personnel management.
• Knowledge of procedures for issuing and processing a City citation.
• Knowledge of safe work practices and procedures for dealing with vicious or rabid animals.
• Knowledge of pertinent Federal, State, and local laws, ordinances, and regulations.
• Knowledge of methods, practices, and techniques of animal control.
• Knowledge of investigative techniques.
• Knowledge of principles and practices related to confrontation control and crisis intervention.
• Skill in utilizing basic office equipment.
• Ability to prepare clear and concise reports.
• Ability to establish and maintain effective working relationships with City staff and the general public.
• Ability to communicate clearly and effectively.
• Ability to handle animals under all types of situations and conditions.
• Ability to respond to inquiries, complaints and requests for services in a fair, tactful and firm manner.
• Ability to provide training to assigned staff on safety procedures and methods.
• Ability to adhere to disease management and safety protocols.
• Ability to perform all the physical requirements of the position, with or without accommodations.

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

01

Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.

02

Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No

03

What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associates Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelors Degree from an accredited college or university
• Masters Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

04

Are you a veteran or active member of the armed forces?

• Yes
• No

05

Do you have a valid Drivers License?

• Yes
• No

06

How many years of experience do you have in a field related to animal care?

• None
• Less Than one Year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years

07

How many years of direct supervisory or team lead experience do you have in a field related to animal handling?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years +

08

Which of the Following applications, programs, or skill sets do you have professional experience with:

• Microsoft Outlook
• Excel
• Word
• PowerPoint
• Publisher
• Chameleon
• Adobe Acrobat

09

Please provide details of your professional experience with animal handling and behavior (dogs and cats) as a paid staff member, foster, or volunteer. Please include the names of the organizations where you obtained your experience. Do not include experience handling personal pets or pet sitting. If you do not have professional experience, please respond with N/A

10

Please provide details of your previous supervisory or lead work experience in a field related to animal care. Please include details such as the amount of time that you were in the supervisory or lead role, the number of employees that you supervised and how large of an area you were responsible for. If you do not have this experience, please respond with N/A

11

I understand that I must possess the Texas Department of State Health Services Basic Animal Control Officer Certification or obtain within six (6) months of employment.

• Agree

12

I understand that I must maintain continuing education credits of thirty (30) hours over each three (3) year period.

• Agree

13

I acknowledge that this position is considered to be a primary driving position and I will be subject to random drug and alcohol testing as defined in AD 4.3, Alcohol and Controlled Substance Testing and AD 4.8, Driver Safety Program. I further understand that the City of San Antonio has a zero-tolerance policy for which termination of employment will result for positive drug or alcohol test results.

• I agree

14

I understand this position will require me to work a rotating schedule, with the expectation of nights, weekend and holiday availability. I further understand that overtime hours may be required. I have the ability to fulfill the required work schedule.

• Agree
• Disagree

15

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.

Required Question

Employer City of San Antonio

Address Human Resources Department

San Antonio, Texas, 78205

Phone 210-207-8705

Website http://www.sanantonio.gov/HR/CareerCenter.aspx