Animal Care Technician

Maryland SPCA

Baltimore, Maryland

JOB DETAILS
SKILLS
Animal Care, Customer Support/Service, Detail Oriented, Disease, Disease Transmission, Food Safety, High School Diploma, Housekeeping/Cleaning, Laundry, Lift/Move 50 Pounds, Medical Terminology, Physical Demands, Risk, Staff Training, Water Supply
LOCATION
Baltimore, Maryland
POSTED
1 day ago
Maryland SPCA
Job Description
 
Job Title: Animal Care Technician
Department: Animal Care/Kennel
Reports to: Animal Care and Length of Stay Manger
Salary: $18.00
Schedule: Sunday 9:30am-6:00pm, Tuesday and Thursday 10am-6:30pm
FLSA Status: hourly
Date: 6/18/2026
 
Position Summary: The main purpose of this position is to provide quality care for the animals, maintain the cleanliness of the shelter facility, and to serve the public in a professional, expedient, and courteous manner.
 
Essential Duties and Responsibilities:
  • Do thorough daily cleaning, as assigned, each morning before kennel opens to the public
  • Mix and use cleaning chemicals as directed to reduce disease transmission
  • Maintain sanitary conditions, food and water supply for animals
  • Scoop and mop dog run throughout the day, scoop cat litter boxes, maintain clean food/water bowls, clean up spilled food on floors, etc.
  • Provide customer assistance and be available to answer questions from the public concerning animals in the facility animals to visitors if requested in get-acquainted room or outside if appropriate
  • Maintain daily feeding/observation charts
  • Introduce and replenish supplies
  • Provide all animals with enrichment
  • Operate laundry and dishwashing equipment
  • Observe animals, document and route health and behavior concerns to the appropriate department
  • Check and maintain dog fun run areas (setting hose, cleaning, dumping or filling pools in summer, etc.)
  • Be kind to the animals and show consideration in order to reduce animal stress
  • Follow all safety guidelines, including PPEs to ensure a safe environment
  • Assist other staff with their assignments
  • Help train new staff and volunteers
  • Perform other duties as assigned, which may include but are not limited to:
    • Assist in exam room if trained and approved
    • Perform euthanasia, if trained and certified
    • Perform dog and cat behavior assessments if trained and needed
    • Handle aggressive animals, work with Do Not Enter plans and report new behaviors immediately to managers/leads on duty when needed
Qualifications:
  • High school diploma or GED
  • Interest in animal welfare
  • Reliable and detailed oriented
  • Demonstrated initiative and good judgment
  • Basic animal handling experience with knowledge of canine and feline behavior
  • Familiarity with animal restraint techniques and medical terminology
  • Ability to handle animals of various sizes and activity levels safely, compassionately and effectively
  • Excellent customer service skills, with ability to interact patiently and tactfully with a diverse customer base
  • Experience in the use of positive reinforcement methods, including appropriate use of food and humane products
  • Ability to accept decisions about animal placement into program or humane euthanasia
  • Committed to and enthusiastic about the mission, programs and services of the Maryland SPCA
Physical Demands:
  • Ability to perform physical duties, including animal handling and occasional lifting and carrying up to 50 lbs.
  • Extended periods of standing, walking, sitting, bending, stooping, and reaching.
  • Work is performed in a shelter setting
  • Exposure to disinfecting solutions when cleaning, exposure to unpleasant odors and high noise levels when in kennel area
  • Exposure to various weather conditions when working outdoors
  • Potential exposure to zoonotic diseases, sharp objects, hazardous chemicals, dangerous and fractious animals
  • Technician is regularly exposed to animals, animal waste, high noise and potentially hazardous conditions, including the risk of animal bites
 

About the Company

M

Maryland SPCA