Animal Care Technician

Animal Care Technician

Salary

$46,786.55 - $64,574.44 Annually

Location

Jurupa

Job Type

Regular

Job Number

26-62380-04

Department

Animal Services

Division

RV - Shelter Care

Opening Date

09/03/2026

Closing Date

9/8/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

The County of Riverside's Department of Animal Services has an opportunity for an Animal Care Technician (ACT) who will be assigned to the Shelter Services division in Jurupa Valley. A list of eligible candidates will be established to fill current and future vacancies.

The Animal Care Technician will be responsible for the daily feeding, cleaning, and disinfecting of kennels and pens, along with transporting animals throughout the shelter; will perform a wide range of duties including processing the intake of animals, assisting in the diversion of stray animals, unloading and impounding incoming animals received from Animal Control Officers and the public, and releasing animals to the public for redemption or adoption. In addition, the ACT will also be responsible for detailed records such as notes, logs, and inventories of animals, food supplies, and equipment. The department desires candidates with customer service background, verbal and written skills, compassion, empathy, and a desire to work in public service.

Competitive candidates will have experience in customer service, working directly with the public, as well as prior animal handling experience, whether through volunteer work or professional roles.

Work schedule: 5/40 with availability to work weekends, holidays, and special events to meet department needs is required.

Meet the Team!

The Riverside County Department of Animal Services believes the character of their organization is best reflected in the strong dedication of each one of their employees who strive to meet the highest standards of performance and compassion on behalf of the animals and people that they serve. The Department of Animal Services operates four shelters located in Blythe, Jurupa Valley, San Jacinto and Thousand Palms.

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EXAMPLES OF ESSENTIAL DUTIES

• Daily cleaning and disinfecting of kennels, equipment and work areas to prevent spread of zoonotic diseases.
• Feed and water animals daily.
• Assist with humane euthanasia and disposal of animals.
• Utilize computer to enter and update animal records in Chameleon Database.
• Daily review of animal inventory; may move animals as needed within the shelter.
• Unload and impound incoming animals received from Animal Control and Licensing Officers and the public.
• Counsel owners who are relinquishing their pets by providing them information on adoptability of their animal or information regarding alternative options.
• Provide customer service to all shelter visitors and staff.
• Educate the public on age, breed, characteristics, and care/treatment of shelter animals; may respond to inquiries from the public regarding retention and disposal of animals.
• Participate in adoption events on and off-site, in and outside of County jurisdiction.
• Understand and support department policies, local city and county municipal codes/ordinances, and state laws related to animal welfare.
• Receive, load and unload supplies, materials and equipment from vendor trucks; operate forklift to move pallets; inspect for damage and quantity received against requisitions, invoices or freight bills.
• May be assigned to the care and treatment of equine, livestock and/or exotic animals.
• May assist in office by answering telephones, collecting fees and issuing receipts; may write incident reports.

MINIMUM QUALIFICATIONS

Education: Graduation from high school or attainment of a satisfactory score on a G.E.D. test.

Experience: None required. Experience with animal handling and customer service is preferred.

Other Requirements:

License: Possession of a valid California Drivers License is required. Candidate may be required to transport animals to and from different locations as well as to transport animals that are being rescued throughout Riverside County.

A series of three Rabies vaccines is required within 30 days of employment.

Physical Requirements: This position will require working in an environment with exposure to animal smells, dander, excrement, fluids and wounds and the skill to safely handle animals, including frightened, injured, or aggressive ones. The ACT will lift, carry, push, and pull heavy objects that may weigh more than 50 pounds.

Environmental Working Conditions: The majority of this position will entail working outdoors in inclement weather conditions (rain, sleet and summer temperatures).

Ability to: Read, understand and follow oral and written instructions in English; utilize computer to enter clear, concise and accurate information into Chameleon database; maintain records; perform basic mathematical calculations using addition and subtraction; work courteously and effectively to maintain effective working relationships with staff, rescue groups and the public; carry out routine and repetitive duties without immediate supervision; learn cleaning and disinfecting methods; learn care and feeding of animals; learn breeds and behaviors of animals; learn safe and proper handling of animals; learn, understand, interpret, and apply basic laws, ordinances, rules, and regulations governing the impounding, release and disposal of animals.

SUPPLEMENTAL INFORMATION

For questions regarding this recruitment:

Please Contact Karla Medrano at (951) 955-9092 or kmedrano@RIVCO.ORG. Please allow 1-2 business days for a response to general inquiries.

____

APPLICATION INFORMATION

Veterans Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouses death certificate, a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Work Location and Telework

In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process, examinations, Veterans preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

BENEFIT PROGRAM: UPE

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.

MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
• A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,

Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees Retirement Law. The Retirement Law is complex and subject to change. If theres any conflict between this summary and the law, the law will prevail over this summary.

DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY:

Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for those unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave benefits. The wage replacement rate, as defined by current law, is between 60-70% of wages earned during the SDI eligibility period. Benefits can be coordinated with other available leave balances to provide up to 100% of regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

01

Are you a current intern, volunteer, regular, temporary, or per diem employee with the County of Riverside Department of Animal Services?

• Yes
• No

02

Select the answer that best describes your current drivers license status:

• I have a valid California drivers license.
• I am able to obtain a valid California drivers license.
• I currently have a valid out-of-state drivers license, and I am able to obtain a valid California drivers license.
• I do not have and/or I am not able to obtain a California drivers license.

03

I acknowledge that a series of three Rabies vaccines is required within 30 days of employment.

• Yes
• No

04

Do you possess a high school diploma, G.E.D. equivalency or high school proficiency certificate?

• Yes
• No

05

How many years of paid professional experience do you have performing duties involving the care and handling of animals in a professional setting? (Examples: animal shelter, veterinary clinic, kennel, pet store, or similar environment). Experience should include basic cleaning and feeding routines, public interaction, and/or support in animal care activities.

• No experience
• Less than 1 year
• 1 year, but less than 2 years
• 2 years, but less than 3 years
• 3 years, but less than 4 years
• 4 years or more

06

Please describe your paid professional experience providing animal care and handling animals. Your response should be supported by and reflect the experience and information provided in your resume, including the types of animals handled, your responsibilities, and the length of your relevant experience. Type N/A if you do not have any experience.

07

I understand the physical and environmental requirements of this position as stated in the job posting, and I am willing and able to perform these duties with or without a reasonable accommodation.

• Yes
• No

08

Please select your proficiency level with Chameleon database.

• Basic, I have a basic understanding.
• Intermediate, I have sufficient understanding and have applied this knowledge on the job.
• Advanced, I have a full understanding and a great deal of applied working experience.
• I have not had experience, education, or training in this area.

09

Please, indicate in which areas you have experience. Check all that apply.

• I do not have any of this experience
• Providing online customer service
• Providing remote real-time customer service via the telephone, instant messaging (IM), or similar
• Providing face-to-face customer service
• Explaining rules and regulations to customers
• Enforcing rules and regulations with customers
• Determining when to escalate a customers issue to a lead, supervisor, manager, or similar

Required Question

Employer County of Riverside

Address County Admin. Center P.O. Box 1569

4080 Lemon St., 7th floor

Riverside, California, 92502-1569

Phone Contact Recruiter for Job Information

Website http://www.rc-hr.com