We are seeking dependable, customer-focused individuals to join our Call Center team! If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we'd love to hear from you!
Responsibilities
Provide exceptional customer service over the phone with professionalism and courtesy.
Maintain a positive attitude and speak with a friendly, welcoming tone at all times.
Follow company procedures and instructions accurately.
Handle multiple tasks while working efficiently in a fast-paced environment.
Work collaboratively with team members to meet performance goals.
Remain calm and professional while working under pressure.
Accept constructive feedback and apply it to improve performance.
Qualifications
High school diploma or equivalent preferred.
Previous customer service or call center experience is a plus but not required.
Strong communication and listening skills.
Excellent multitasking and organizational abilities.
Dependable work history with a commitment to attendance and punctuality.
Pre-Employment Requirements
Candidates must:
Successfully complete Call Center skills testing with passing scores.
Schedule: Must be available to work every other weekend.
Personnel Resources is an Equal Opportunity Employer.
#CL
Numbers & Facts
Location
Dothan, AL
Skills
Call Centersunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
High School Diplomaunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Performance Managementunmatched
Testingunmatched
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