Answering Service Representative: 2nd Shift

Personnel Resources
  • Dothan, AL
  • Quick Apply
4 days ago

Job Description

We are seeking dependable, customer-focused individuals to join our Call Center team! If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we'd love to hear from you! 

Responsibilities
  • Provide exceptional customer service over the phone with professionalism and courtesy.
  • Maintain a positive attitude and speak with a friendly, welcoming tone at all times.
  • Follow company procedures and instructions accurately.
  • Handle multiple tasks while working efficiently in a fast-paced environment.
  • Work collaboratively with team members to meet performance goals.
  • Remain calm and professional while working under pressure.
  • Accept constructive feedback and apply it to improve performance.
Qualifications
  • High school diploma or equivalent preferred.
  • Previous customer service or call center experience is a plus but not required.
  • Strong communication and listening skills.
  • Excellent multitasking and organizational abilities.
  • Dependable work history with a commitment to attendance and punctuality.
Pre-Employment Requirements
Candidates must:
  • Successfully complete Call Center skills testing with passing scores. 
Schedule: Must be available to work every other weekend.

Personnel Resources is an Equal Opportunity Employer. 
#CL

Numbers & Facts

LocationDothan, AL

Skills

  • Call Centersunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • High School Diplomaunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Performance Managementunmatched
  • Testingunmatched

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