This position is located at 2801 W. Big Beaver Rd., Troy, Michigan, 48084 United States
Role Summary:
The Anthropologie Weddings Styling Associate contributes to a profitable and customer-centric environment by supporting the shop management and styling team in selling, service, and daily operating procedures.
Role Responsibilities:
Customer Experience
Acts as a brand representative reflective of the company values; facilitates sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
Drives a selling culture by providing support to the styling team and offering individual attention to customers; utilizes technology to provide a frictionless client experience
Works alongside Stylists to foster ongoing relationships with clients through outreach and networking, appointment generation, service follow-up, and engagement through store events
Teamwork + Communication
Contributes to overall team morale by being positive, confident, respectful, and helpful to others
Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, fit sessions, store initiatives, and brand focuses
Exhibits a willingness to learn and actively participates in selling and service strategies to accelerate self-development and career progression
Visual + Business Operations
Assists store leaders in maintaining a visually compelling store that is neat, clean and organized; supports weekly store objectives relating to customer service, outfitting, or styling
Supports leadership and styling team with executing service and selling strategies to impact store goals and profitability; understands key metrics and how they contribute to the overall profitability of the shop
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications:
Anthro and Anthro Weddings brand fan
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks:
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Pay Range:
Starting from USD $15.50/Hr.
Numbers & Facts
Location
Troy, Michigan
Job Type
Part-time
Skills
Business Operationsunmatched
Career Developmentunmatched
Corporate Policiesunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Leadershipunmatched
Metricsunmatched
Operations Processesunmatched
Organizational Skillsunmatched
Profit & Lossunmatched
Retail Managementunmatched
Revenue Growthunmatched
Safety Standardsunmatched
Salesunmatched
Sales Strategyunmatched
Team Playerunmatched
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