Antwerpen Automotive Service Manager

Antwerpen Automotive
  • Columbia, Maryland
    30+ days ago

    Job Description

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    Antwerpen Automotive is seeking an experienced Automotive Service Manager with a proven track record to lead and oversee our service department. This position requires a dedicated professional who can ensure exceptional customer service, drive operational efficiency, and manage service team performance to meet company goals.

    Responsibilities

    • Manage daily operations of the service department, ensuring high-quality service delivery and customer satisfaction.
    • Lead, train, and motivate service technicians and staff to achieve performance targets.
    • Develop and implement service processes and standards to improve efficiency and profitability.
    • Coordinate with parts and sales departments to ensure seamless workflow.
    • Monitor and manage departmental budget, labor costs, and inventory levels.
    • Handle customer complaints and resolve issues promptly and professionally.
    • Maintain compliance with industry regulations and company policies.

    Requirements

    • Proven experience as an Automotive Service Manager or similar role, with a proven track record of success.
    • Strong leadership and team management skills.
    • Excellent communication and interpersonal abilities.
    • Ability to analyze and improve service department processes.
    • Familiarity with automotive service software and management systems.
    • Strong problem-solving skills and attention to detail.

    Benefits

    • Competitive salary ranging from $50,000.00 to $150,000.00 per year, paid bi-weekly.
    • Opportunities for professional growth and development.
    • Supportive team culture focused on collaboration and innovation.
    • 401K
    • Health, Dental, vision, disability insurance and more
    • Paid sick days available upon hire
    • Paid Vacation after 1 year

    About the Company

    Antwerpen Automotive is a leading company in the automotive service industry, committed to delivering top-quality vehicle maintenance and repair services. We pride ourselves on fostering a dynamic and inclusive work environment that values expertise and dedication. Join our team and contribute to our mission of exceeding customer expectations while advancing your career.

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    Numbers & Facts

    LocationColumbia, Maryland
    Websiteantwerpenauto.com

    Skills

    • Analysis Skillsunmatched
    • Automotive Industryunmatched
    • Automotive Managementunmatched
    • Automotive Repair and Maintenanceunmatched
    • Budget Managementunmatched
    • Communication Skillsunmatched
    • Corporate Policiesunmatched
    • Customer Satisfactionunmatched
    • Customer Service Operationsunmatched
    • Detail Orientedunmatched
    • Disability Insuranceunmatched
    • HTML (HyperText Markup Language)unmatched
    • Interpersonal Skillsunmatched
    • Inventory Costsunmatched
    • Inventory Levelsunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Maintenance Servicesunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • Parts Salesunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Profit & Lossunmatched
    • Regulatory Complianceunmatched
    • Resolve Customer Issuesunmatched
    • Service Deliveryunmatched
    • Team Lead/Managerunmatched
    • Vision Planunmatched

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