Antwerpen Automotive is seeking an experienced Automotive Service Manager with a proven track record to lead and oversee our service department. This position requires a dedicated professional who can ensure exceptional customer service, drive operational efficiency, and manage service team performance to meet company goals.
Responsibilities
Manage daily operations of the service department, ensuring high-quality service delivery and customer satisfaction.
Lead, train, and motivate service technicians and staff to achieve performance targets.
Develop and implement service processes and standards to improve efficiency and profitability.
Coordinate with parts and sales departments to ensure seamless workflow.
Monitor and manage departmental budget, labor costs, and inventory levels.
Handle customer complaints and resolve issues promptly and professionally.
Maintain compliance with industry regulations and company policies.
Requirements
Proven experience as an Automotive Service Manager or similar role, with a proven track record of success.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to analyze and improve service department processes.
Familiarity with automotive service software and management systems.
Strong problem-solving skills and attention to detail.
Benefits
Competitive salary ranging from $50,000.00 to $150,000.00 per year, paid bi-weekly.
Opportunities for professional growth and development.
Supportive team culture focused on collaboration and innovation.
401K
Health, Dental, vision, disability insurance and more
Paid sick days available upon hire
Paid Vacation after 1 year
About the Company
Antwerpen Automotive is a leading company in the automotive service industry, committed to delivering top-quality vehicle maintenance and repair services. We pride ourselves on fostering a dynamic and inclusive work environment that values expertise and dedication. Join our team and contribute to our mission of exceeding customer expectations while advancing your career.
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Numbers & Facts
Location
Columbia, MD
Salary
$50,000–$150,000 Per Year
Skills
Analysis Skillsunmatched
Automotive Industryunmatched
Automotive Managementunmatched
Automotive Repair and Maintenanceunmatched
Budget Managementunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Satisfactionunmatched
Customer Service Operationsunmatched
Detail Orientedunmatched
Disability Insuranceunmatched
HTML (HyperText Markup Language)unmatched
Interpersonal Skillsunmatched
Inventory Costsunmatched
Inventory Levelsunmatched
Leadershipunmatched
Maintain Complianceunmatched
Maintenance Servicesunmatched
Operationsunmatched
Operations Managementunmatched
Parts Salesunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Profit & Lossunmatched
Regulatory Complianceunmatched
Resolve Customer Issuesunmatched
Service Deliveryunmatched
Team Lead/Managerunmatched
Vision Planunmatched
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