Description of the role:The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs. This role plays a crucial part in ensuring customer satisfaction and repeat business.Responsibilities:* Assessing customer needs and guiding them through service options* Scheduling appointments and coordinating service timelines* Communicating vehicle maintenance recommendations clearly* Collaborating with service technicians to ensure timely completion of work* Resolving customer concerns and complaints professionallyRequirements:* Prior experience in customer service or automotive industry preferred* Strong communication and interpersonal skills* Ability to multitask and prioritize in a fast-paced environment* Attention to detail and problem-solving abilities* Knowledge of automotive terminology and maintenance practicesBenefits:* Competitive compensation: Salary plus commission* Opportunity for career growth and development* Medical, Dental and Vision insurance options* Paid time off and holidays* Employee discounts on automotive services and productsAbout the Company:Antwerpen Automotive is a reputable automotive dealership located in Baltimore, MD. With a focus on customer satisfaction and quality service, we pride ourselves on our dedicated team and welcoming work environment.