AP/ Collections Fiscal Specialist II

Responsibilities  *   Maintain bookkeeping databases and spreadsheets, updating information as needed  *   Follow up with customers on overdue accounts  *   Research and implement effective collection techniques  *   Communicate with customers to request payment and arrange payment plans  *   Update client accounts based on payment or contact information  *   Help resolve payment issues, assisting in setting up with payment plans  *   Respond to customers account queries in a timely and professional manner Qualifications  *   Attentive, ability to work independently and prioritize tasks  *   Customer service skills in person and via telephone (discretion, patience, etiquette, professionalism)  *   Knowledge of general office principles and practices  *   Knowledge of software applications relative to the position assignment  *   Knowledge of appropriate physical standards for work involving computer use, including appropriate seating, arm and/or wrist usage  *   Knowledge of accounting procedures and mathematics  *   Knowledge of conflict resolution techniques  *   Knowledge of proper English grammar, usage and spelling  *   Knowledge of action tracking on specific work assignments or other work-related items  *   Knowledge of specialized terminology in accounting  *   Keyboarding skills (speed required may vary according to position assignment)  *   Word processing and spreadsheets skills  *   Oral and written communications skills, including skill in technical writing  *   Skill in interpersonal and human relations  *   Skill in-tact, diplomacy and persuasion  *   Organizational and problem solving skills Location Downtown Seattle (mostly remote assignment) Duration: 2 to 3 monhts Pay: $24.70 per hour