Building Systems, Carpentry, Communication Skills, Customer Support/Service, Driver's License, Electricity, Establish Priorities, Groundskeeping, HVAC, Home Inspections, Identify Issues, Maintenance - Appliances, Maintenance - Electrical, Maintenance - HVAC, Maintenance - Plumbing, Maintenance Services, Painting (Facilities and Maintenance), Plumbing, Preventative Maintenance, Problem Solving Skills, Property Maintenance, Residential Real Estate, Safety/Work Safety, Systems Maintenance, Time Management
Position Overview
We are seeking a dependable and service-oriented professional to join our team and help maintain a safe, comfortable, and well-functioning residential community. In this role, you will perform a variety of maintenance tasks, respond to resident service requests, and support the overall appearance and operational reliability of the property.
Responsibilities
- Complete routine maintenance and repair tasks for apartment units, common areas, and building systems.
- Respond to resident work orders in a timely, courteous, and professional manner.
- Perform troubleshooting and repairs related to plumbing, electrical, HVAC, appliances, carpentry, and general property upkeep.
- Assist with apartment turnovers, including inspections, repairs, painting, cleaning coordination, and readiness for new residents.
- Conduct preventive maintenance to help reduce future repair needs and maintain safe operation of equipment and facilities.
- Inspect the property regularly to identify maintenance issues, safety concerns, and opportunities for improvement.
- Support grounds and exterior maintenance as needed, including debris removal and ensuring common areas remain presentable.
- Document completed work, parts used, and outstanding maintenance needs accurately.
- Follow all safety procedures, company policies, and applicable building codes and regulations.
- Communicate effectively with residents, teammates, supervisors, and vendors to coordinate service and resolve issues.
Qualifications
- Previous maintenance, repair, or facilities experience preferred, ideally in residential, multifamily, or hospitality environments.
- Working knowledge of basic plumbing, electrical, HVAC, appliance repair, painting, and carpentry tasks.
- Ability to diagnose maintenance issues and complete repairs with attention to quality and safety.
- Strong customer service skills and a professional, respectful approach when working with residents and coworkers.
- Ability to prioritize tasks, manage time effectively, and respond to urgent maintenance needs.
- Comfort working both independently and as part of a team.
- Valid driver’s license may be required, depending on property needs.
- Ability to lift, carry, climb, bend, and perform physical tasks associated with maintenance work.
Preferred Skills
- Experience with apartment turnovers and preventive maintenance programs.
- Familiarity with work order systems or maintenance tracking software.
- Certification or training in HVAC, electrical, plumbing, or related trade areas.
- Experience working in occupied residential properties with a focus on resident satisfaction.
What We Offer
- A supportive team environment with opportunities to grow your skills.
- Competitive compensation based on experience.
- Exposure to a variety of maintenance responsibilities in a dynamic residential setting.
- Opportunity to make a meaningful impact on the resident experience and property quality.
Work Environment
This position is typically based on-site at a residential apartment community and may involve working indoors and outdoors, responding to seasonal maintenance needs, and handling occasional urgent repairs. Flexibility and a commitment to high-quality service are important in this role.