Own an improvement roadmap for API documentation: independently assess current content, build and prioritize a backlog, and plan delivery (timelines, deadlines, and review cycles).
Gather requirements and insights by interviewing other team experts and internal stakeholders; incorporate feedback and tailor content (tone, structure, terminology) for target audiences to ensure understanding.
Create and maintain API reference documentation (endpoints, functions, parameters, sample code, error messages) and explain how APIs interact with applications and business processes, including recommended usage patterns.
Develop tutorials and adoption assets across formats (documents, eLearning, video scripts/storyboards) and produce business cases/use-case narratives showing effective API usage and value.
Write and maintain general developer-portal content beyond API reference docs e.g., Getting Started/onboarding guides, authentication and credential setup, FAQs/troubleshooting, release notes/updates etc.
Produce or coordinate diagrams and other visual aids (directly or with designers) to clarify products, processes, and integrations.
Partner with solution experts to validate technical accuracy and collaborate with marketing teams to create technically credible sales collateral aligned to go-to-market messaging and ongoing initiatives
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Numbers & Facts
Location
Greensboro, NC
Skills
API Documentationunmatched
Application Programming Interface (API)unmatched
Authenticationunmatched
Backlog Prioritizationunmatched
Business Caseunmatched
Business Processesunmatched
Content Developmentunmatched
Documentation Formatunmatched
Frequently Asked Questions (FAQ)unmatched
Identify Issuesunmatched
Marketingunmatched
Marketing/Sales Collateralunmatched
Onboardingunmatched
Release Notesunmatched
Scripting (Scripting Languages)unmatched
Storyboardsunmatched
Technical Salesunmatched
Technical Writingunmatched
Time Managementunmatched
Use Casesunmatched
eLearningunmatched
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