App Review Specialist, Turkish language

Apple Inc

Sunnyvale, CA

JOB DETAILS
SKILLS
Apple, Communication Skills, Community Support, Customer Experience, Customer Support/Service, Detail Oriented, Ecosystems, English Language, Establish Priorities, Interpersonal Skills, Multiplatform/Cross-Platform, Process Improvement, Software Administration, Team Player, Technical Writing, Time Management, Turkish Language, User Interface/Experience (UI/UX), Writing Skills
LOCATION
Sunnyvale, CA
POSTED
30+ days ago

Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

Apps are changing the world, enriching people's lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. Exciting, right? If you would like to contribute to the world's greatest app store, read on to learn how you can help us deliver.

The Worldwide Developer Relations team is looking for a motivated App Store Review Specialist that demonstrates critical thinking, integrity and acute attention to detail. Your focus will be qualifying third-party applications to ensure safety for app users and a place for developers to thrive. Our work fuels the user and developer experiences across all Apple platforms globally.

The guiding principle of the App Store is simple - we want to provide a safe experience for users to get apps and a great opportunity for all developers to be successful. We have updated the App Review Guidelines with that principle in mind. (https://developer.apple.com/app-store/review/guidelines/)

Through our training process, you will be an expert in understanding, supporting, and improving the App Review process. As a trained specialist, you will demonstrate excellence in determining whether apps are reliable, perform as expected, and are free of offensive material.

You will:

  • Screen every app assigned to you based on a set of technical, content, and design criteria.
  • Quickly scan app concepts and identify recent app updates changes to assess app complexity.
  • Work independently and as part of a team, and remain flexible to the needs of the business.
  • Communicate clearly and provide regular feedback to developers.
  • Collaborate with team members and share suggestions on business and process improvements.

Requirements:

  • Fluency in English and Turkish as this role will frequently be supporting language-specific apps.
  • Able to work Sunday through Thursday, 40 hours per week.
  • Experience with content review or similar environment.
  • Ability to identify changes to apps between submissions, with a keen attention to detail.
  • Excellent judgment and integrity, with the ability to make timely and sound decisions.
  • Ability to work quickly and proficiently under tight timelines, while prioritizing a full workload and delivering exceptional quality.
  • Comfortable reviewing a consistently high volume of apps daily.
  • Passionate about providing outstanding customer service, and having a positive attitude that is upbeat, adaptable, and results oriented.
  • Excellent writing and interpersonal skills.
  • Thorough knowledge of Apple platforms, and being committed to our vision to support the developer community.

About the Company

A

Apple Inc

We bring amazing people together to make amazing things happen.

We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.

About Apple

There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1976
WEBSITE
https://www.apple.com/jobs