Apple IT Specialist

At CoreSolutions, we are certified with Apple to support small to medium-sized businesses.

Summary

Apple Consultants are specially trained to help small and medium businesses identify, deploy, and leverage new technology on the Apple ecosystem.

The Apple Consultants Network is made up of independent local companies offering IT services and solutions based on Apple products. They’re here to ensure your IT solutions are set up configured and supported correctly.

Many Apple Consultants have advanced in training, in deploying and managing macOS, iOS, and Apple tvOS with Apple Business Manager and powerful mobile device management tools.

Key qualifications

• Knowledge of small to medium business use technology and what Apple solutions can offer them
• Comfort using phone and screen sharing to interact with business and to position business solutions
• Ability to facilitate business experience through an onsite meeting or virtual meeting
• Understand the hardware and software of each business utilizing their tools to put Apple solutions to work in their business.
• Ability to think out of the scope with third-party software such as Google and Microsoft
• Ability to thrive on change as products updates and evolve
• *Must have an understanding of basic network with the business internet service provider
• *Understanding cloud solutions and troubleshooting
• Bonus if you have the skills to integrate cloud web-app software by using API keys

Job requirement

Must have business knowledge of Apple, Google, and Microsoft experience.

Minimum of 2-3 years of experience with technical support and network. Recommended to have CompTIA Network+

Additional Requirement

• Excellent time management skills and can make a decision quickly
• Maintain the customer experience and focus while troubleshooting and solving issues
• Reassure customer when delivering product diagnosis and potential solutions