Job Description
As an Appliance and Installation Sales Specialist, you'll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations, both in stores and in their homes. You'll provide expertise and design proposals to customers seeking premium appliance solutions. You'll then ensure products are delivered and installed, including post-sale support and follow-up. You'll also partner with outside sales to coordinate all aspects of each project from beginning to end. In this role, you'll work across a local micro-market of Best Buy stores.
What you'll do
What you'll do
- Maintain expert-level knowledge of all products in the appliance category, including specifications, features and benefits
- Achieve appliance sales targets
- Resolve customer inquiries, complaints and returns in a professional manner
- Provide regular sales forecasts and reports to management, including customer feedback and market trends
- Prioritize activities based on urgency and importance, set realistic deadlines, and use available resources to manage time effectively
- Maintain appliance department merchandizing and organization
Basic qualifications
- 2 years of customer relationship management experience or military service equivalent
- 2 years of experience building complex solutions in sales, customer service or related fields
- 2 years of sales experience in specialty products, luxury brands, custom design or premium products or military service equivalent
- Current, valid driver's license
- Be at least 21 years of age<
Numbers & Facts
| Location | Minneapolis, Minnesota |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1966 |
| Website | http://www.bestbuy-jobs.com/ |
About Company
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.
Skills
- Budgetingunmatched
- Customer Relationship Management (CRM)unmatched
- Customer Support/Serviceunmatched
- Customer/Client Researchunmatched
- Driver's Licenseunmatched
- Establish Prioritiesunmatched
- Field Salesunmatched
- Maintenance - Appliancesunmatched
- Market Trend Analysisunmatched
- Merchandisingunmatched
- Militaryunmatched
- Needs Assessmentunmatched
- Partner Salesunmatched
- Post-Salesunmatched
- Product Designunmatched
- Resolve Customer Issuesunmatched
- Revenue/Sales Reportingunmatched
- Salesunmatched
- Sales Forecastingunmatched
- Sales Supportunmatched
- Solution Salesunmatched
- Time Managementunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder