Howard Hughes Appliance is seeking a results-driven, detail-oriented candidate who is a team player for our Appliance Sales position. The right candidate will assist customers with their appliance purchases. The sales associate is responsible for all sales activities, from assessing customer needs, to closing the sale and providing follow-through to ensure a positive customer experience. The successful candidate must be able to meet customers' expectations, and achieve sales goals. The sales associate must be reliable, have personal initiative and drive, and be able to contribute critical thinking, problem-solving and conflict resolutions skills. Previous sales experience is preferred, and computer knowledge and typing skills are required.
Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales and customer service.
- Actively seek out customers in store.
- Assess customers' needs, provide assistance and information on product features and recommend appropriate products based on the individual requirements.
- Respond to and convert internet-generated sales leads, quote requests and orders.
- Remain knowledgeable on products offered and discuss available options with customers.
- Advise customers on care and utilization of products.
- Build productive trust relationships with customers.
- Cross sell products.
- Accurately quote prices, delivery dates and warranties.
- Create and update customer records.
- Schedule deliveries
- Team up with co-workers to ensure proper customer service.
- Assist in displaying merchandise and maintain sales floor to ensure it is in presentable condition at all times.
Requirements:
- 1+ year of retail sales experience preferred, but will train the right candidate
- Basic understanding of sales principles and customer service practices
- Customer service focused
- High school diploma
- Reliable, punctual
Proven Skills:
- Excellent written and oral communication skills
- Excellent organizational skills
- Computer/tablet knowledge
- Critical thinking
- Problem-solving abilities
- Solid communication and interpersonal skills
- Customer service focused
- Conflict resolution skills
- Personal initiative and drive
Job Type: Full-time
Pay: starting at $35,000 per year plus bonuses and manufacture incentives.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Sales Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
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