Application Administrator I

General Responsibilities:

Research and resolve Production issues including making code changes and working with application and hardware vendor technical support when needed. May consult with users and participate in application testing. Provide maintenance support for the application suite.

Essential Roles and Responsibilities:

With assistance from senior staff or management, resolve routine production issuesEscalation point for Help DeskOpen and/or close work orders as needed. With assistance from senior staff or management, document procedures for resolving issuesWith assistance from senior staff or management, monitor and/or run key off-hours processesMaintain system security (user accounts, responsibilities, passwords, etc.)Have a high level of computer security awareness.With assistance from senior staff or management, document the Production processing scheduleWith assistance from senior staff or management, monitor and troubleshoot Oracle WorkflowWith assistance from senior staff or management, perform testing as needed Perform routine application maintenance as taskedWith assistance from senior staff or management, perform routine portal administration tasksMaintains a moderate and increasing level of proficiency in software and other technologies supported by the IT DepartmentFollow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.Be responsible for maintaining quality standards on all projects.May perform other duties as assigned.

Requirements:

High school diploma or equivalent.Minimum 4 years' related experience.Associate's or Bachelor's degree in Computer Science or related field preferred. A valid driver's license with acceptable violation history may be required.Possess skills in three or more of the following: Microsoft ASP.NETMicrosoft SharePointMicrosoft T-SQLMicrosoft Visual Studio and Team Foundation ServerMicrosoft Windows FormsMicrosoft VB.NETOracle Developer Suite (Forms and Reports)Oracle E-Business SuiteOracle PL/SQLFunctional knowledge of one or more Oracle E-Business Suite modulesValid driver's license with acceptable violation history