City/State:
Yonkers, New York
Grant Funded:
No
Department:
IT - Perioperative
Work Shift:
Day
Work Days:
MON-FRI
Scheduled Hours:
8:30 AM-5 PM
Scheduled Daily Hours:
7.5 HOURS
Pay Range:
$76,800.00-$96,000.00
Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.
As Montefiore has built paths to deliver lifesaving health outcomes to underserved communities, we are looking to the future of tech-enabled care delivery to create better experiences for patients, providers, and operations teams. Montefiore is actively investing in its technology teams as a system-level priority, and we are seeking an Application Analyst to join our Epic IT team.
This position supports clinical applications across the Montefiore Health System, with a focus on perioperative workflows and Point of Care (POC) device integration and troubleshooting. This role partners closely with clinical, operational, and technical teams to ensure stable, efficient, and optimized system performance.
This position requires some work to be performed on site as needed.
Responsibilities include:
Install, configure, and upgrade application software, components, and modules
Provide go-live, rollout, and ongoing production support
Support end users across Montefiore Health System on applications, enhancements, and issue resolution
Analyze application issues and coordinate resolution with IT teams, Biomed, and vendors as needed
Gather and analyze clinical/business requirements
Translate user needs into system workflows and configurations
Evaluate and optimize perioperative and clinical workflows (Pre-Op, Intra-Op, Post-Op)
Develop and execute test plans for upgrades, enhancements, and fixes
Document testing results and validate system performance
Support system implementations and enhancements
Troubleshoot and support POC and bedside device integrations, including:
Connectivity issues (network, middleware, device communication)
Data flow validation (results posting into Epic)
Device mapping and association (patients, departments, workflows)
Work with middleware platforms (e.g., Capsule, UniPOC, NovaNet, Telcor) and coordinate with Biomed/vendor teams
Identify and resolve issues related to device interfaces, HL7 messaging, and real-time data transmission
Participate in interface development and integration activities
Perform root cause analysis for application and device-related issues
Support ongoing system monitoring and proactive issue identification
Maintain accurate documentation, including workflows, build, and support procedures
Assist in development and maintenance of training materials
Provide knowledge transfer and support to end users
Provide day-to-day application and device support
Recommend system improvements to increase efficiency and performance
Participate in on-call support rotation (24x7)
Provide occasional on-site support across hospital locations
Requirements include:
EPIC Certification (or ability to obtain certification as a condition of employment)
Bachelor's degree in Computer Science, Health Informatics, Nursing, or related field (or equivalent experience)
1-3+ years of healthcare IT or clinical systems experience
Experience with:
Clinical application support and implementation
Troubleshooting application and integration issues
Windows environments and basic networking principles
Strong understanding of:
Clinical workflows (perioperative or inpatient/ambulatory settings)
Device integration fundamentals
Hardware, servers, and network connectivity
Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Visio)
Strong:
Analytical and problem-solving skills
Communication and stakeholder engagement skills
Ability to manage competing priorities in a fast-paced environment
Desired:
EPIC certifications in:
OpTime
Anesthesia
Beaker Clinical (strongly preferred)
Experience with:
Point of Care devices and device integration platforms
Middleware solutions (e.g., Capsule, Telcor, UniPOC)
HL7 interfaces and healthcare interoperability standards
Clinical lab workflows and diagnostics systems
Prior experience with:
Provation, Epic Lumens, or related systems
Clinical background (Medical technologist, RN, PA, or similar) is a plus
OBTAINING AND MAINTAINING EPIC CERTIFICATION IS A CONDITION OF EMPLOYMENT.
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Montefiore Health System, Inc. is an equal employment opportunity employer. Montefiore Health System, Inc. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
As the academic medical center and University Hospital for Albert Einstein College of Medicine, Montefiore Medical Center is nationally recognized for clinical excellence—breaking new ground in research, training the next generation of healthcare leaders, and delivering science-driven, patient-centered care.
Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, new procedures and new approaches to patient care, producing stellar outcomes and raising the bar for medical centers in the region and around the world. As we build on this momentum, we continue to advance the practice of medicine and set the standard for excellence.
The mission of Montefiore is to heal, to teach, to discover and to advance the health of the communities we serve.
From its beginning in 1884, as a facility for the care of patients with tuberculosis and other chronic illnesses, to the new millennium, Montefiore has been at the forefront of patient care, research and education and steadfast commitment to its community.
We provide coordinated, compassionate and leading-edge care designed to reach people when and where they need it most. Through highly integrated teams of physicians, nurses, social workers, mental health professionals and other caregivers, we have created an innovative, seamless system of care focused around the patient.
At the intersection of Einstein science and Montefiore medicine is our commitment to scientific inquiry. This commitment has resulted in the creation of the Montefiore-Einstein Centers of Excellence in cancer care, cardiovascular services, transplantation and children’s health, where nationally recognized investigators and multidisciplinary clinical teams collaborate to develop and deliver advanced, innovative care.
We offer advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our interventions are designed to help patients understand and manage their illness, advocate for their health, access the right treatments and receive the vital social support they need to flourish. On multiple fronts, Montefiore is developing more effective and less invasive approaches to complex problems from procedures to repair diseased hearts, protocols to treat complex cancers and medical devices designed to meet the needs of growing children.
With nearly 50 primary care locations throughout the New York metropolitan area, we are focusing on accessible, patient-centered primary and preventive care provided by leading physicians in the areas of family and internal medicine, pediatrics, obstetrics and gynecology, and a team of experts in nursing, health education, nutrition and pharmacy.
Montefiore combines its deep commitment to the community with nationally-renowned expertise to reach people in locations easiest for them. Through Montefiore’s School Health Program (MSHP), Primary Care at Home programs, mobile medical and dental health vans and health education initiatives, Montefiore provides primary care services in non-traditional settings.
Through the formation of highly integrated teams of physicians, nurses, social workers, mental health professionals, care managers and other caregivers, we provide care around the patient, when and where they need it.
Montefiore's partnership with Einstein advances clinical and translational research to accelerate the pace at which new discoveries become the treatments and therapies that benefit patients. Together, the two institutions are among 38 academic medical centers nationwide to be awarded a prestigious Clinical and Translational Science Award (CTSA) by the National Institutes of Health.
The second-largest medical residency program in the country, with 1,251 residents and fellows across 89 programs, Montefiore provides the doctors of tomorrow a unique opportunity for education and training in one of the most diverse urban areas in the country — one where the population is global, the disease burden is high, and the need for quality care is great.
The partnership is further strengthened by the dual appointments of faculty and physicians across both organizations—enhancing synergies and collaborations for research, teaching and patient care.
Since 1996, Montefiore has developed advanced models of care management to help patients, especially those with chronic diseases such as diabetes, heart failure and mental illness, achieve better health and improved wellbeing in a cost effective way. Montefiore goes beyond fragmented fee-for-service payments, assuming total responsibility for the quality and costs of care for some of our sickest patients.
Through CMO, Montefiore Care Management, we use a global prepayment or similar strategies to manage care for 200,000 individuals over the continuum, including hospital care, rehabilitation, outpatient care, professional services, home care, mental health counseling, community-based services, remote patient monitoring and many other programs.
Our leadership in coordinating care across multiple settings has earned us federal recognition from the Centers for Medicare and Medicaid Services as a Pioneer Accountable Care Organization. Montefiore's ACO is one of only 32 organizations in the nation, as well as the only one in New York State, to operate under this new model of providing Medicare beneficiaries with higher quality care, while reducing expenditures through enhanced care coordination.