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Application Analyst IV- #26-15035

US Tech Solutions, Inc.

Charlotte, NC

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JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Application Integration, Application Programming Interface (API), Authentication, Automation, Communication Skills, Customer Support/Service, Data Mart, Data Quality, Digital Certificates, Enterprise Applications, Identify Issues, Internet Application, Internet Security, Intrusion Prevention Systems, Laptop PC, Maintain Compliance, Microsoft Active Directory, Microsoft SQL Server, Microsoft Windows Server, Microsoft Windows System Administration, Operational Support, Password Tools, Public Key Infrastructure (PKI), Python Programming/Scripting Language, Quality Assurance, Root Cause Analysis, SSL-TLS (Secure Socket Layer - Transport Layer Security), Server Support, Software Administration, Software Patches, Systems Administration/Management, Team Player, Technical Support, Test Scenario, Validation Testing, Windows PowerShell
LOCATION
Charlotte, NC
POSTED
1 day ago

Position Summary

This role provides technical and operational support for the CIP Local Password Tool (CLPT) and Power System Center (PSC), supporting both centralized systems and field-based laptop deployments. The position focuses on application support, infrastructure administration, secure authentication (TLS/mTLS), and data troubleshooting in a NERC CIP-regulated environment.

Key Responsibilities

  • Support PSC Central Core and PSC Local (field laptops)
  • Troubleshoot:
    • Sync failures
    • Authentication/connectivity issues
    • Application performance problems
  • Analyze logs, services, and data flows to determine root cause
  • Application & Integration
    • Support web applications, APIs, and client-side (PWA) components
    • Troubleshoot integration and data flow between CLPT, PSC, and related systems
  • Infrastructure Support
    • Administer Windows Server environments
    • Manage services, jobs, monitoring, deployments, and patching
  • Security (Critical)
    • Support TLS/mTLS and certificate-based authentication
    • Manage certificate installation, renewal, and validation
    • Support service accounts (including gMSA)
    • Troubleshoot authentication and certificate trust issues
    • Ensure compliance with NERC CIP and security standards
  • Data & Testing
    • Support SQL Server databases and data validation
    • Troubleshoot data inconsistencies and sync issues
    • Execute test scenarios and support validation activities
  • Automation & Collaboration
    • Use PowerShell/Python for automation and troubleshooting
    • Work with Cybersecurity, Infrastructure, and business stakeholders

Required Skills

  • Enterprise application support and troubleshooting
  • Windows Server administration
  • TLS/mTLS and certificate troubleshooting
  • Active Directory and service accounts
  • SQL Server (queries, data validation)
  • Networking fundamentals (IPs, ports, secure communication)
  • Testing and validation experience
  • PowerShell and/or Python scripting
  • Experience in secure or regulated environments
  • Strong communication and collaboration skills

Preferred Skills

  • Power System Center (PSC) or similar platforms
  • PKI / certificate lifecycle management
  • API integration and troubleshooting
  • Data integration platforms (e.g., Aspen Data Mart)
  • Automation frameworks
  • Progressive Web Applications (PWA)
  • NERC CIP / utility industry experience
  • qTest or similar QA tools

Education & Experience

  • Bachelor’s degree (or equivalent experience)
  • 5–8 years relevant experience

About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

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About the Company

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US Tech Solutions, Inc.

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