Application and Technical Specialist - Water Systems

 

Position Purpose
The primary purpose of this position is to utilize water treatment experience to help sustain and accelerate the growth of Evapco’s Water Systems. This position works closely within the Water Systems team, other departments at Evapco, manufacturers’ representatives, and water treatment partners to select, specify, and support water treatment solutions for evaporative cooling systems. This role requires strong communication skills both internally and externally, a technical understanding of water treatment systems for evaporative cooling applications, the ability to collaborate across a diverse workload, and an energetic work ethic.

Key Responsibilities
• Provide timely technical support to our representative sales team.
• Establish and develop relationships with customers, representatives, and water treatment partners.
• Advise sales representatives on the selection and application of chemical, hybrid, and non-chemical treatment systems.
• Validate Water Systems orders and submittal information for technical accuracy.
• Present water treatment technology and innovations internally and externally to contractors, customers, engineers, representatives, and water treatment partners.
• Serve as a product expert, using problem and negotiation skills to answer routine installation, startup, and troubleshooting questions related to Water Systems.
• Travel to support conferences, customers, representatives, and water treatment partners companies up to 10 to 15% of the time.
• Develop content for, and participate in, technical training events for representatives and water treatment partners.

Requirements
• 3+ years of field water treatment experience.

• Selling or servicing treatment systems for evaporative cooling.

• Bachelor’s degree or higher, preferably in Business, Chemistry, Engineering, or another technical field.
• Proficiency working with Microsoft Office Suite.
• Basic understanding of HVAC, Industrial Process, and Industrial Refrigeration systems.
• Familiarity with technical drawings, schedules, and specifications.