Application Developer

Job Title: Application Developer

Job Description

The Application Developer provides multi-tier technical support for SCADA and industrial automation applications across cloud, mobile, and desktop platforms. This role focuses on incident triage, troubleshooting, and resolution, while ensuring reliable connectivity between field devices, gateways, and cloud platforms. The Application Developer collaborates closely with engineering, DevOps, and product teams to resolve escalated issues, deploy patches and updates, and support integrations with IoT devices and SaaS solutions. The role also contributes to customer onboarding, user training, and continuous improvement of knowledge resources, helping deliver a secure, scalable, and high-performing SCADA cloud solution.

Responsibilities

• Provide Tier 1, Tier 2, and Tier 3 technical support for SCADA, industrial automation, and related applications across mobile, desktop, and cloud platforms.
• Perform incident triage, troubleshooting, and resolution for application, infrastructure, and connectivity issues.
• Monitor system performance, data flow, and connectivity between field devices, gateways, and cloud platforms to ensure reliable and secure operations.
• Collaborate with engineering, DevOps, and product teams to resolve escalated issues and support the deployment of patches, updates, and new features.
• Assist with onboarding new customers, including configuration of user accounts, role-based access, and integration with existing systems and IoT devices.
• Support integration with IoT devices and supporting systems, including SCADA and industrial automation environments.
• Maintain accurate and detailed documentation of incidents, resolutions, configurations, and processes in the software incident response system.
• Participate in an on-call rotation to support after-hours incidents, system maintenance activities, and critical alerts.
• Assist in creating and updating user training materials, FAQs, and knowledge base articles to improve self-service capabilities and reduce recurring issues.
• Perform routine system health checks, backups, and failover testing in collaboration with infrastructure teams to ensure system resilience and availability.
• Work closely with a small team of software developers to support continuous improvement of SCADA cloud technology and related applications.
• Use Microsoft Office and other productivity tools to document work, communicate with stakeholders, and prepare reports as needed.

Essential Skills

• At least 1+ years of experience in application support, specifically in SCADA or industrial automation environments.
• Hands-on experience providing application support for SCADA and industrial automation systems.
• Strong understanding of SCADA concepts and communication protocols such as Modbus TCP/IP, OPC-UA, MQTT, CoAP, and DLMS/COSEM.
• Experience working with cloud platforms, specifically Microsoft Azure or Amazon Web Services (AWS).
• Understanding of databases and the ability to write SQL or related queries for troubleshooting and analysis.
• Experience supporting Windows Server environments, including troubleshooting and basic administration.
• Experience supporting Linux environments, including troubleshooting and basic administration.
• Familiarity with SaaS solutions and supporting cloud-based applications.
• Experience supporting mobile and desktop applications in a production environment.
• Knowledge of IoT concepts and experience supporting IoT integrations.
• Understanding of industrial communication protocols such as Modbus.
• Basic familiarity with ITIL concepts or exposure to IT service management practices.
• Proficiency using Microsoft Office for documentation, communication, and reporting.
• Ability to work effectively in a remote setting and collaborate with a distributed team of software developers.

Additional Skills & Qualifications

• Certifications such as CompTIA Network+ or Security+ are a plus.
• Microsoft Certified: Azure Fundamentals or Azure Administrator Associate certifications are highly desirable.
• AWS Certified Cloud Practitioner or AWS SysOps Administrator certifications are an advantage.
• Certified SCADA Security Architect (CSSA) or ISA/IEC Cybersecurity Fundamentals certifications are beneficial.
• ITIL Foundation Certification is a plus.
• Experience with industrial automation platforms such as LabView.
• Knowledge of containerization technologies such as Docker and Kubernetes.
• Experience maintaining and creating CI/CD pipelines.
• Familiarity with industrial cybersecurity best practices and secure configuration of SCADA and IoT systems.
• Experience with Azure Fundamentals concepts and services.
• Exposure to supporting SaaS-based SCADA or energy automation solutions.
• Interest in working with cutting-edge SCADA cloud technology that supports energy automation and remote monitoring.
• Strong problem-solving skills and a customer-focused mindset.
• Ability to work as a lifelong learner in a fast-paced, collaborative environment.

Job Type & Location

This is a Contract to Hire position based out of Houston, TX.

Pay and Benefits

The pay range for this position is $30.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 24, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.