Job Description
Job Title
Technical Support Engineer
Job Description
Provide technical support to customers in the CNC division, ensuring optimal machine performance and application. Analyze customer requirements and recommend tailored solutions to improve productivity and efficiency. Collaborate with the sales team to present technical demonstrations and support pre-sales activities. Conduct training sessions for customers to ensure proper use and maintenance of CNC equipment. Provide CNC technical expertise and support to help customers effectively utilize products and services to improve their applications and processes. Work closely with the sales team, you will build strong customer relationships, identify value-added growth opportunities, and drive increased adoption of solutions. Develop and present contents of scheduled programming classes to both internal and external customers. Support training and/or coaching of internal and external customers in relation to advanced manufacturing concepts and full product lines. Document technical processes and maintain accurate records of customer interactions. Work closely with the engineering team to provide feedback for continuous product improvement.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
A strong background in machining and manufacturing processes, with a focus on operational efficiency. Proficiency in using engineering software and tools for process design and optimization. Problem-solving skills to troubleshoot and resolve technical challenges effectively. Knowledge of safety and regulatory standards applicable to manufacturing. Excellent communication and collaboration skills to work with cross-functional teams.
What's on Offer
Competitive salary ranging from $110000 to $125,000 USD annually. 4 weeks of PTO. 401k matching AND profit sharing incentive! Comprehensive benefits package, including health insurance and retirement plans. Opportunities for career growth and professional development.
Job Summary
Sector: Engineering & Manufacturing
Sub Sector: Production, Manufacturing
Industry: Industrial / Manufacturing
Location: Libertyville
Contract Type: Permanent
Consultant Name: Trevor Wojcik
Job Reference: JN-072026-7070103
Numbers & Facts
| Location | Libertyville, Illinois |
| Job Type | Full-time |
| Industry | Staffing/Employment Agencies |
| Salary | $100,000–$115,000 Per Year |
| Company Size | 10,000 employees or more |
| Website | https://www.michaelpage.ca/ |
About Company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job.
In Canada, we focus on recruiting for the following areas:
Banking and financial services
Digital and e-commerce
Engineering and manufacturing
Finance and accounting
Human resources
Information technology
Marketing
Oil and gas
Procurement and supply chain
Property and construction
Sales
An Established Brand
The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry.
A Market Leader
The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world.
Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.
Skills
- CNC (Computerized Numerical Control) Systemsunmatched
- Coachingunmatched
- Communication Skillsunmatched
- Consultingunmatched
- Cross-Functionalunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Customer Trainingunmatched
- Customer/Client Researchunmatched
- Engineering Softwareunmatched
- Equipment Maintenance/Repairunmatched
- Identify Issuesunmatched
- Machiningunmatched
- Manufacturingunmatched
- Manufacturing/Industrial Processesunmatched
- Pre-Salesunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Product Demonstrationunmatched
- Product Documentationunmatched
- Productivity Managementunmatched
- Public/Media/Press/Analyst Relationsunmatched
- Regulationsunmatched
- Safety Standardsunmatched
- Salesunmatched
- Sales Presentationunmatched
- Software Engineeringunmatched
- Team Playerunmatched
- Technical Presentationunmatched
- Technical Supportunmatched
- Technical Writingunmatched
- Track Customer Issuesunmatched
- Training/Teachingunmatched
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