Job TitleTechnical Support EngineerJob DescriptionProvide technical support to customers in the CNC division, ensuring optimal machine performance and application. Analyze customer requirements and recommend tailored solutions to improve productivity and efficiency. Collaborate with the sales team to present technical demonstrations and support pre-sales activities. Conduct training sessions for customers to ensure proper use and maintenance of CNC equipment. Provide CNC technical expertise and support to help customers effectively utilize products and services to improve their applications and processes. Work closely with the sales team, you will build strong customer relationships, identify value-added growth opportunities, and drive increased adoption of solutions. Develop and present contents of scheduled programming classes to both internal and external customers. Support training and/or coaching of internal and external customers in relation to advanced manufacturing concepts and full product lines. Document technical processes and maintain accurate records of customer interactions. Work closely with the engineering team to provide feedback for continuous product improvement.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Successful ApplicantA strong technical background in CNC machinery and related applications. Experience in troubleshooting and problem-solving within engineering and manufacturing environments. 4+ years of experience in CNC or machine tool design. Experience with at least one CNC process (milling, turning, routing, plasma, waterjet, or laser). Proficiency in G-code and CAD/CAM software (e.g., Fusion). Experience with PLC programming and or motion control (preferred).What's on OfferCompetitive salary ranging from $110000 to $125,000 USD annually. 4 weeks of PTO. 401k matching AND profit sharing incentive! Comprehensive benefits package, including health insurance and retirement plans. Opportunities for career growth and professional development.Job SummarySector: Engineering & ManufacturingSub Sector: Production, ManufacturingIndustry: Industrial / ManufacturingWhere: LibertyvilleContract Type: PermanentConsultant name: Trevor WojcikJob Reference: JN-082026-7077243