Application Engineer - Plastics and Packaging

Michael Page USA
  • North Carolina, NC
  • $85,000–$110,000 Per Year
  • Full-time
8 days ago

Job Description

  • Serve as the primary technical resource for customers, distributors, and commercial teams throughout the U.S.
  • Conduct customer site visits and packaging audits to evaluate existing processes and identify opportunities for improvement.

Client Details

Our client is a privately owned international manufacturer that has built a strong reputation for developing advanced packaging solutions used across a range of industrial markets. With decades of manufacturing expertise and a significant global footprint, the company is recognized for its technical innovation, customer-focused approach, and commitment to delivering differentiated products that improve performance and efficiency.The organization has invested heavily in developing specialized packaging technologies that help customers enhance load stability, reduce material consumption, and improve operational effectiveness. The business exports the vast majority of its products globally and continues to experience strong growth across North America, making it one of the company's most important strategic regions.Employees benefit from exposure to both local and international leadership teams, creating opportunities to work on complex technical challenges while contributing directly to the growth of the business. The company offers a collaborative environment where technical expertise, innovation, and customer satisfaction are highly valued.

Description

  • Serve as the primary technical resource for customers, distributors, and commercial teams throughout the U.S.
  • Conduct customer site visits and packaging audits to evaluate existing processes and identify opportunities for improvement.
  • Recommend and implement optimized packaging solutions that improve operational efficiency and product performance.
  • Provide technical guidance on pallet wrapping systems, packaging equipment, and load containment performance.
  • Deliver product training sessions for distributors, operators, and end users.
  • Troubleshoot customer challenges and resolve complex application issues.
  • Act as the key liaison between customers and internal technical teams.
  • Collaborate with sales, operations, quality, supply chain, procurement, and R&D functions to support customer projects.
  • Partner with equipment manufacturers and third-party stakeholders to develop effective packaging solutions.
  • Support product trials, technical demonstrations, and customer onboarding activities.
  • Build strong relationships across the distribution network to increase product adoption and customer satisfaction.
  • Contribute technical insights that help drive continuous improvement and business growth.

Profile

  • Minimum 3 years of experience within application engineering, packaging, plastics, converting, manufacturing, or a related technical environment.
  • Experience supporting industrial customers in a technical, customer-facing capacity.
  • Strong understanding of packaging materials, stretch-film applications, pallet wrapping systems, or related equipment preferred.
  • Engineering degree or technical educational background is advantageous.
  • Ability to diagnose problems, troubleshoot applications, and recommend practical solutions.
  • Comfortable presenting technical information and conducting customer training sessions.
  • Strong communication and relationship-building skills.
  • Proven ability to work cross-functionally with commercial, operational, and technical teams.
  • Experience working within industrial manufacturing environments.
  • Proficiency with Microsoft Office and CRM systems.
  • Self-motivated professional capable of managing a large territory and significant travel requirements.
  • Willingness to travel extensively throughout the United States.

Job Offer

  • Base salary of $85,000-$110,000.
  • Bonus opportunity.
  • Car allowance.
  • Opportunity to join a rapidly growing organization with significant investment in the North American market.
  • Strong blend of engineering, consulting, customer engagement, and problem-solving responsibilities.
  • Long-term career development potential within a growing global organization.
  • Dynamic role offering extensive customer interaction and diverse technical challenges across multiple industries.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Requirements Serve as the primary technical resource for customers, distributors, and commercial teams throughout the U.S. Conduct customer site visits and packaging audits to evaluate existing processes and identify opportunities for improvement. Recommend and implement optimized packaging solutions that improve operational efficiency and product performance. Provide technical guidance on pallet wrapping systems, packaging equipment, and load containment performance. Deliver product training sessions for distributors, operators, and end users. Troubleshoot customer challenges and resolve complex application issues. Act as the key liaison between customers and internal technical teams. Collaborate with sales, operations, quality, supply chain, procurement, and R&D functions to support customer projects. Partner with equipment manufacturers and third-party stakeholders to develop effective packaging solutions. Support product trials, technical demonstrations, and customer onboarding activities. Build strong relationships across the distribution network to increase product adoption and customer satisfaction. Contribute technical insights that help drive continuous improvement and business growth.

Numbers & Facts

LocationNorth Carolina, NC
Job TypeFull-time
Salary$85,000–$110,000 Per Year

Skills

  • Business Growthunmatched
  • Career Developmentunmatched
  • Communication Skillsunmatched
  • Consultingunmatched
  • Continuous Improvementunmatched
  • Cross-Functionalunmatched
  • Customer Acquisitionunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Distribution Channelunmatched
  • Educational Technologyunmatched
  • Employee Benefitsunmatched
  • Filmunmatched
  • Identify Issuesunmatched
  • Manufacturingunmatched
  • Microsoft Officeunmatched
  • Onboardingunmatched
  • Operational Improvementunmatched
  • Operational Strategyunmatched
  • Pallet Jackunmatched
  • Performance Managementunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Product Demonstrationunmatched
  • Product Packagingunmatched
  • Product Supportunmatched
  • Purchasing/Procurementunmatched
  • Remote Team Managementunmatched
  • Research & Development (R&D)unmatched
  • Sales Operationsunmatched
  • Sales Trainingunmatched
  • Software Administrationunmatched
  • Software Engineeringunmatched
  • Supply Chainunmatched
  • Team Playerunmatched
  • Technical Leadershipunmatched
  • Technical Presentationunmatched
  • Technical Supportunmatched
  • Territory Managementunmatched
  • Training/Teachingunmatched
  • Willing to Travelunmatched

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