Application Engineer

PHILOSOPHY

Marway Power Solutions dedicates itself to conduct business honestly and ethically wherever operations are maintained. We strive to improve the quality of our services, products, and operations and will maintain a reputation for honesty, fairness, respect, responsibility, integrity, trust and sound business judgment.

Our employees are expected to adhere to high standards of business and personal integrity as a representation of our business practices, at all times consistent with their duty of loyalty to Marway Power Solutions, Inc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as liaison between the customer and Marway to ensure project scope is fully defined and manage projects from concept to delivery.
• Reviews and assists with technical outlines, drawings, quotes, quality clauses, terms and conditions and/or other documents to develop and prepare proposals for the customer.
• Communicates with all levels of personnel both internal and external to ensure timely schedule, cost, and quality of deliverables.
• Assists internal and external Sales Representatives by providing accurate technical and/or commercial information.
• Develops long-term relationships with customers to ensure satisfaction and utilize follow-up techniques to obtain future sales and/or gain market insight.
• Answers incoming sales and technical calls from customers in commercial, industrial, military/defense, and other key entities.
• Maintains and records all data as it pertains to Customer Relationship Management tools.
• Supports in-person meetings, trade shows, and other customer facing activities.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands are those that are encountered in standard office work i.e., sitting, standing, walking, ability to use a keyboard, etc. At times, lifting of product may be necessary.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent sales and customer service skills with a proven ability to explain technical products to both technical and non-technical audiences
• Ability to apply engineering, technology, or other related principles to product sales
• Ability to interpret electrical schematics, mechanical drawings, and BOMs
• Familiarity with commercial electrical safety standards (NEC / NFPA 70)
• Ability to concurrently manage multiple projects from start to finish
• Ability to work independently and with a team
• Self-motivation, reliability, and resourcefulness
• Highly organized and strong communications skills (written and verbal)
• Ability to use Microsoft Office products and CRM tools (Word, Excel, Outlook, PowerPoint, Project, Salesforce)
• Adaptable with a positive attitude
• Skilled technical and presentation skills
• Willingness to travel (5%)

EXPERIENCE

• Customer Service: 1 year (required); 2-5 years (preferred)
• Technical Sales: 1 year (required); 2-5 years (preferred)

EDUCATION

• Bachelor's degree in a STEM related field from a four-year college or university and two to five years related experience, or an equivalent combination of education and experience.

COMPENSATION AND BENEFITS

Salary Range: $75,000 - $85,000 (based on experience and qualifications).

• 401(k)
• 401(k) matching
• Dental insurance
• Vision insurance
• Health insurance
• Flexible spending account
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid vacation
• California paid sick leave
• 10 company-paid holidays

EQUAL OPPORTUNITY STATEMENT

Marway Power Solutions is proud to be an Equal Opportunity Employer. We are committed to a workplace that respects diversity and inclusion and is free from unlawful discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. Marway maintains a drug-free workplace and conducts pre-employment background checks. To comply with the Immigration Reform and Control Act of 1986, prior to, or on, the first day of employment, it will be necessary for you to provide documentation verifying your employment eligibility.