Lighthouse Technology Services is partnering with our client to fill their Application Packaging Engineer position! This is a 12+ months contract and will be hybrid in Buffalo, NY with 4x/week in office and 1x/week remote. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.
What You'll Be Doing:
Lead the automation of software installations across all bank endpoints (laptops, desktops, tablets, servers, and virtual devices) using standardized methods and enterprise delivery tools
Monitor and manage packaging requests through Jira, evaluating requirements, smoke testing applications, and determining optimal packaging methods for deployment
Design, build, and test application packages using industry-standard tools (InstallShield, PSADT, MSIX) and automate installations through SCCM/Intune delivery platforms
Provide technical assistance and high-level support to the Desktop Engineering Team and SCCM Operations on application packaging, delivery, and troubleshooting failed deployments
Collaborate with multiple internal technical teams responsible for configuration, security, maintenance, and support of the enterprise desktop environment
Drive process improvements as the team transitions to Microsoft Intune, including developing remediation processes for application vulnerabilities and further automating packaging workflows
Produce and maintain packaging standards, knowledge base articles, operating procedures, and comprehensive system documentation
Mentor and coach less experienced engineers and technicians, reviewing documentation, proposals, and changes to ensure adherence to best practices and company standards
What You'll Need to Have:
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5+ years of experience with Windows environments (Windows 10, Windows 11, Windows Server) with hands-on software automation and packaging expertise
Strong background in Microsoft SCCM and/or Intune for software deployment, monitoring, and troubleshooting enterprise applications
Proficiency with packaging tools and scripting languages including InstallShield, PowerShell, PSAppDeploy Toolkit (PSADT), and MSIX packaging format
Solid understanding of how applications interact with operating systems and experience with enterprise desktop solutions using industry-standard tools
Demonstrated ability to work independently and collaboratively in a fast-paced environment, with excellent problem-solving, multitasking, and remote troubleshooting skills
Experience with Jira and ServiceNow for ticket management and workflow tracking
Strong attention to detail and proven ability to facilitate effective communication across technical teams and varying levels of management