Application Production Support

Location: Charlotte, NC

Salary Range: Competitive

Introduction

Join our dynamic team where you will play a pivotal role in managing the day-to-day operations of our technology platform. You will be part of the Production Services team, ensuring seamless operations and continuous improvement of our technology environment.

Required Skills & Qualifications

• 10 to 12 years of experience in production support of Java web applications
• 3 to 5 years of experience with Java and Web technologies (HTML, CSS, JavaScript, XML)
• Proficiency in Linux/Unix OS and commands
• Experience with Oracle and PLSQL as well as programming experience in Python
• Familiarity with tools such as Splunk, Dynatrace, Glassbox, and Remedy

Preferred Skills & Qualifications

• Experience with Ansible
• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities
• Ability to analyze Java heap and thread dumps
• Prior work experience at client or in client's Industry

• Applicants must be able to work directly for Artech on W2

Day-to-Day Responsibilities

• Manage Problem/Incident Management, Release/Deployment, and Operational Readiness
• Identify vulnerabilities and opportunities for improvement
• Resolve complex issues and provide optimal configuration of equipment and applications
• Collaborate with development and internal business operations teams
• Provide leadership and strategic direction on technology products and service standards
• Serve as an escalation point for unresolved problems and service requests

For immediate consideration, please click APPLY to begin the screening process.