Job Description
Our Client, an IT Services and Consultant company, is looking for an Application / Production Support Operations Engineer - Linux, AutoSys & OpenShift for their Charlotte, NC/Irving, TX/Minneapolis, MN location.
Responsibilities:
- Drive adoption of core tooling and align to ITIL services
- Execute incident, problem, change and release management across a wide range of applications and technologies
- Drive remediation activities, run incident bridges, and provide status on active issues
- Drive root cause identification and preventative actions
- Effectively multi-task across a wide range of activities
- Communicate effectively (both verbal and written) across multiple teams
- Work with vendors and vendor products to troubleshoot issues
- Identify gaps and single points of failure in current technology process or design
- Create, Update and maintain all aspects application specific troubleshooting documentations and runbooks along with training/knowledge transfer to other team members
- Create, Update and maintain all aspects of application specific build/configuration documentation along with training/knowledge transfer to other team members
- Drive identification and development of automation for repetitive tasks
- Ensure quality, security and compliance requirements are met for supported area
- Execute daily maintenance tasks and proactive review of the production environment
- Work incident, problem, and request ticket queues to ensure all tickets are completed on time and to satisfaction of requester
Requirements:
- SQL, Autosys, Openshift/Kubernetes, Linux, Shell scripting, AI-adoption
- Will require some off hour support and on-call rotation for system changes and issue investigation and coordination with offshore teams.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Charlotte, NC |
| Industry | Management Consulting Services |
| Salary | $44.29 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
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