Application Services Engineer

Job Title: Application Services Engineer
Location: Tarrytown, NY 10591
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Onsite

Job Description:

Position Summary:

• The Transfer as a Service (MFT) Operations Engineer will be part of a team which designs, builds and operates global Azure, AWS and On-premises environments including Integration.
• The ideal candidate for this role will have operations and development experience in Managed File Transfer and Cloud architecture.
• The role will support DevOps in an operations role.
• The candidate will be a valuable member of the hybrid cloud team which is responsible for ensuring all cloud services are operating effectively and efficiently at SHS.

Task and Responsibilities:

• Support Integration and particular Transfer as a Service (MFT) DevOps in an operations role.
• Collaborate with the development team on customer requests and demands.
• Work closely and in partnership with various operational support teams, development teams, project managers, vendors, and internal clients.
• Manage, maintain, and monitor our GoAnywhere MFT Servers, Web Application Servers, Reverse Proxies, Web Application Firewall and Database Servers, Scheduled Tasks and Data Transfers (HTTPS, FTPS, SFTP, Open FT, Windows-based and Linux based).
• Check, control, modify and apply security settings (following the principle of least privileges, document deviations) on operating system, service, job and application level.
• Analyze and solve incidents and problems for services, applications or jobs running on our systems.
• Support implementation of change requests related to data transfer services, applications or jobs running on our systems.

Qualifications:

• At least 3 years experience in working with Managed data transfer and Integration platforms.
• At least 3 years experience with end-to-end solution designing and implementation.
• Understanding various data transfer technologies and good understanding on Managed file transfers.
• Understanding third party authentication for the web applications (optional).
• Understanding of robotic process automation and extensive experience in logical coding (optional).
• ITIL Foundation certification.

Competences and Behaviors:

• Highly self-motivated with the ability to identify areas of focus and tackle new challenges.
• Must be able to communicate effectively and build solid relationships with individuals at all levels, in multiple geographies and business functions.
• Strong oral, written, and presentation abilities able to convey topics to different stakeholders.
• Ability to work within a dynamic and fast paced international environment.
• Ability to build rapport with other team members and relevant teams.
• Drive innovation and best practice.
• Strive for standardization and simplification in all aspects of work.

Technical Skills:

• Expert experience on GoAnywhere and File Catalyst.
• Good knowledge on tools by Help Systems (GoAnywhere MFT, Threat Detection and Prevention) would be an added advantage.
• Programming knowledge (e.g., PowerShell, Perl, Bash, PHP, .Net, SQL).
• Logic based automations using MS Flows, Workflows and RPAs.
• Collaborating with other architects, DevOps engineers, and infrastructure teams to ensure a seamless deployment of all solutions from development to production.
• Assist in designing and implementing solutions that are both customer-centric, and provide the best possible experience for developers, operators, and architects while meeting organization requirements.
• Work closely with our partners to ensure that they have a great experience on cloud.
• Stay up to date with industry trends.

Soft Skills Requirements:

• Collaboration & Customer Orientation.
• Intercultural Sensitivity.
• Value Orientation.
• Ability to multi-task and handle multiple assignments simultaneously, while focusing on delivery quality.
• Ability to use initiative when needed.