Analysis Skills, Data Quality, Financial Services, Identify Issues, Machine Tool, Production Control, Production Systems, Python Programming/Scripting Language, Root Cause Analysis, SQL (Structured Query Language), Scripting (Scripting Languages), Software Administration, Trading Systems, Trading/Stockbroking
Title: Application Support Analyst_ W2
Location: New York, NY. (5 days onsite)
What You’ll Do
- Provide hands-on, real-time support for front-end electronic trading applications used by the Equities desk
- Troubleshoot issues across UI behavior, connectivity, routing, and messaging flows
- Read, interpret, and debug scripts; assist with Python-based automation and support tooling
- Perform Linux-based diagnostics, including system health checks, log analysis, and hardware/connectivity troubleshooting
- Monitor application health, maintain monitoring frameworks, and adjust alerts as necessary
- Actively own incidents from identification through resolution, escalating when appropriate
- Partner directly with traders and front-office stakeholders, communicating clearly under pressure
- Ensure stability and continuity of trading operations throughout market hours
Required Skills & Experience
Must Have
- Strong Python scripting experience
- Solid Linux background (system checks, log analysis, troubleshooting)
- Understanding of networking fundamentals (connectivity, routing, message flow)
- Ability to multitask, stay composed, and make sound decisions in high-pressure situations
- Exceptional communication and interpersonal skills, with confidence working directly with front-office users
Nice to Have
- Experience supporting Equities, Electronic Trading, or Capital Markets environments
- Familiarity with market structure, order routing, or FIX messaging
- Prior experience supporting trading platforms or real-time, high-availability systems
Who Thrives in This Role
- A sharp, professional presence who can interact at an executive and trader level
- Someone proactive and naturally curious, able to diagnose issues quickly and effectively
- A clear communicator who can bridge the gap between business and technology
- Someone energized by being in the center of the action, solving problems in real time
- An individual who can balance competing priorities without losing focus or attention to detail
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Learnbeyond Consulting LLC