Application Support Analyst

Learnbeyond Consulting LLC

New York City, NY

JOB DETAILS
SALARY
$50–$60 Per Hour
JOB TYPE
Full-time, Employee
SKILLS
Analysis Skills, Data Quality, Financial Services, Identify Issues, Machine Tool, Production Control, Production Systems, Python Programming/Scripting Language, Root Cause Analysis, SQL (Structured Query Language), Scripting (Scripting Languages), Software Administration, Trading Systems, Trading/Stockbroking
LOCATION
New York City, NY
POSTED
25 days ago

Title: Application Support Analyst_ W2

Location:  New York, NY. (5 days onsite)

 

What You’ll Do

  • Provide hands-on, real-time support for front-end electronic trading applications used by the Equities desk
  • Troubleshoot issues across UI behavior, connectivity, routing, and messaging flows
  • Read, interpret, and debug scripts; assist with Python-based automation and support tooling
  • Perform Linux-based diagnostics, including system health checks, log analysis, and hardware/connectivity troubleshooting
  • Monitor application health, maintain monitoring frameworks, and adjust alerts as necessary
  • Actively own incidents from identification through resolution, escalating when appropriate
  • Partner directly with traders and front-office stakeholders, communicating clearly under pressure
  • Ensure stability and continuity of trading operations throughout market hours

Required Skills & Experience

Must Have

  • Strong Python scripting experience
  • Solid Linux background (system checks, log analysis, troubleshooting)
  • Understanding of networking fundamentals (connectivity, routing, message flow)
  • Ability to multitask, stay composed, and make sound decisions in high-pressure situations
  • Exceptional communication and interpersonal skills, with confidence working directly with front-office users

Nice to Have

  • Experience supporting Equities, Electronic Trading, or Capital Markets environments
  • Familiarity with market structure, order routing, or FIX messaging
  • Prior experience supporting trading platforms or real-time, high-availability systems

Who Thrives in This Role

  • A sharp, professional presence who can interact at an executive and trader level
  • Someone proactive and naturally curious, able to diagnose issues quickly and effectively
  • A clear communicator who can bridge the gap between business and technology
  • Someone energized by being in the center of the action, solving problems in real time
  • An individual who can balance competing priorities without losing focus or attention to detail

About the Company

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Learnbeyond Consulting LLC