Application Support Engineer

Responsible for supporting the sustainment of Applications/Services providing the backend administration and support in the Oracle Cloud Infrastructure. Assist in defining requirements, designing and building data center technology components and testing efforts.

Responsibilities and Duties

• Familiarity with ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk, VMWare/Horizon is preferred
• Installs Application client tools on VDI Images/Pools
• Troubleshoots connections to Applications and integrations Load Balancing Configuration for Applications
• Performs Application configuration with SAML/SSO Authentication
• Provides Level 2 and 3 support for related integration issues
• Creates a management plan, validates sizing, and forecasted sizing
• Maintains licenses and key secrets in vault
• Provides STIGs and CDRL Documentation

Minimum Qualifications

• Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience
• 7-10 years of experience in information technology, systems administration or other IT related field.
• CompTIA Security+
• US Citizenship

Security Requirement

• Active Secret level clearance

Other Job Specific Skills

• Windows and Linux Environment
• Administration and configuration of ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI,VMWare/Horizon is preferred
• Installing Application client tools on VDI Images/Pools
• STIG experience
• CDRL documentation
• VMware VDI
• Microsoft Windows Server Administration
• Micro Focus Application Lifecycle Management (ALM) Octane

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• Familiarity with ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk, VMWare/Horizon is preferred

• Provides Level 2 and 3 support for related integration issues

• CompTIA Security+

• Active Secret level clearance
• Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience