Application Support Engineer

Pyramid, Inc
  • Spartanburg, SC
  • $40–$45 Per Hour
  • Full-time
19 days ago

Job Description

Immediate need for a talented Application Support Engineer . This is a 12+months contract opportunity with long-term potential and is located in Spartanburg, SC(Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-23195

Pay Range: $40 - $45/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:
  • Monitor and support production applications.
  • Investigate and resolve application incidents and outages.
  • Perform root cause analysis and implement preventive solutions.
  • Work closely with development, infrastructure, and database teams.
  • Support application deployments and production releases.
  • Maintain system documentation and operational procedures.
Key Requirements and Technology Experience:
  • Must have skills: - Strong experience in Application Support/Production Support, Linux/Unix, Shell Scripting, Networking (TCP/IP, DNS, SSH), Infrastructure troubleshooting, and Oracle Database (SQL/PL/SQL preferred).
  • 3+ years of experience in Application/Production Support.
  • Strong experience with Linux/Unix environments.
  • Proficiency in Shell Scripting (Bash/Korn).
  • Good understanding of networking concepts (TCP/IP, DNS, SSH, HTTP/HTTPS).
  • Experience troubleshooting application and infrastructure issues.
  • Working knowledge of Oracle Database, SQL, and PL/SQL is preferred.
  • Experience with incident management, root cause analysis, and production issue resolution.
  • Ability to work in a 24x7 production support environment when required.
  • Excellent analytical, troubleshooting, and communication skills.
  • ITIL knowledge.
  • Experience with ServiceNow, Splunk, Control-M, or monitoring tools.
  • Exposure to cloud platforms (AWS/Azure) is a plus.
  • Willingness to learn Oracle-related technologies and expand technical expertise.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

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Numbers & Facts

LocationSpartanburg, SC
Job TypeFull-time
Salary$40–$45 Per Hour

Skills

  • Amazon Web Services (AWS)unmatched
  • Analysis Skillsunmatched
  • Artificial Intelligence (AI)unmatched
  • Bash Scriptingunmatched
  • Cloud Computingunmatched
  • Communication Skillsunmatched
  • Consultingunmatched
  • DNS (Domain Name System)unmatched
  • Documentationunmatched
  • Employee Benefitsunmatched
  • HTTP (HyperText Transport Protocol)unmatched
  • HTTPS (HyperText Transport Protocol Secure)unmatched
  • ITIL (IT Infrastructure Library)unmatched
  • Identify Issuesunmatched
  • Incident Managementunmatched
  • Information Technology & Information Systemsunmatched
  • Linux Operating Systemunmatched
  • Microsoft Windows Azureunmatched
  • Operations Processesunmatched
  • Oracleunmatched
  • Oracle Databaseunmatched
  • Oracle PL-SQLunmatched
  • Problem Solving Skillsunmatched
  • Production Controlunmatched
  • Production Supportunmatched
  • Production Systemsunmatched
  • Root Cause Analysisunmatched
  • SQL (Structured Query Language)unmatched
  • SSH (Secure Shell)unmatched
  • ServiceNowunmatched
  • Short Messaging Service (SMS)unmatched
  • Software Administrationunmatched
  • Software Engineeringunmatched
  • Splunkunmatched
  • Systems Maintenanceunmatched
  • TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
  • Technical Supportunmatched
  • Unix Shell Programmingunmatched

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