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Application Support Engineer (Support Executive)

PROLIM Global Corporation
  • North Carolina, NC
    22 days ago

    Job Description

    Professional Summary

    Experienced Application Support Executive (L1) with over 10 years of expertise in providing front-line technical and application support to end users. Skilled in handling incident tickets, resolving technical issues, escalating to appropriate teams, and ensuring excellent customer communication. Demonstrates strong ownership, documentation, and collaboration within cross-functional teams. Proficient in Microsoft Office tools, ticketing systems, and basic IT troubleshooting with a customer-focused mindset.

    Numbers & Facts

    LocationNorth Carolina, NC

    Skills

    • Communication Skillsunmatched
    • Cross-Functionalunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Documentationunmatched
    • Help Deskunmatched
    • Incident Responseunmatched
    • Information Systems/Technology IS/IT Administrationunmatched
    • Information Technology & Information Systemsunmatched
    • Microsoft Officeunmatched
    • Problem Solving Skillsunmatched
    • Software Administrationunmatched
    • Software Engineeringunmatched
    • Technical Supportunmatched

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